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What Their Customers Are Saying ?

Bath Planet - Highly recommend them

Bath Planet
After a number of bids, we found an ad for Bath Planet.  It was close to us, so we went to the show room and spoke with the owner. He came to our house and gave us a bid. We loved the product and was very impressed with the installer. If anyone needs a new tub/shower, call Bath Planet.  You will love yours too. Read more

Bath Planet issue resolved.

Bath Planet
Earlier I wrote a report on Bath Planet's work ethics and workmanship. After posting this the owner Paul, contacted us and helped resolve the issues. All is well now in Austin now. I don't have anything else to say about this now. Time will tell how the entire project will last and if any issue should arise, how will it be handled. I will say that the owner Paul , located in Dallas was very concerned about my issues and he did say they the... Read more

Bath Planet - Installed before my surgery

Bath Planet
I recently had knee surgery and Bath Planet went above and beyond to see that my shower was installed days before my surgery was scheduled. The work was completed in a short day and the workers were efficient and professional. You really went beyond my expectations. Read more

Testimonial

The installers were professional, they worked as a team with a high level of confidence.  Tore out tub, prepared walls, plumbed, built walls back, installed glass slider doors, and caulked in under 6 hrs. IT IS BEAUTIFUL!!!!! I have requested the other shower unit...
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#1069586
Bath Planet's reply to:

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication regarding your installation from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at...
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I didn't like
  • Bait and switch product
#1058665
When we moved into our new home we knew right away we needed to remove the tub in the master bedroom and add a walk in shower.  We went to a number of different places but when we stopped at Bath Planet and were greeted at the door with a very knowledgeable...
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#1055219

Testimonial

From the salesman Mark to the installer Joe, Bath Planet delivered A+ service and quality. We love our new tub to shower conversion. We definitely would encourage anyone to use Bath Planet for any bathroom renovation you are planning.
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#1055220
My husband and I are wanting to sell the house in the next couple of years, so we are preparing for that.  Bath Planet is a local business around here, and we like working with local businesses. Their sales reps came to our house, they showed us the options, we...
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#1055221
Bath Planet - Worst experience with a bath installation.
Bath Planet - Worst experience with a bath installation.
Bath Planet - Worst experience with a bath installation.
Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. ...
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I didn't like
  • Poor quality
  • Treated like a bother
  • Being lied to
#1042751
Bath Planet's reply to:

Resolved

Bath Planet - Poor customer service and workmanship
Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. ...
Read more
I liked
  • Variety of walls to choose from for shower
  • Very sad
  • Material
I didn't like
  • Work ethitcs
  • Marketing presentation
  • Poor quality
#1042635
I cannot say enough about the great experience I had with the entire team of Bath Planet.  Prior to attending a local home show I had not heard of Bath Planet, but now I would recommend without hesitation. I had my old tub/tile replaced by a beautiful stall shower...
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#1042181
I had a very pleasant experience with Bath Planet.  I purchased a shower last summer and I also had a crown molding put up of it and configure glass shower doors for me because it was an odd size. Their sales representative was informative, great and down to earth...
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#1042182

Contact Bath Planet

Headquarters Address:
Bath Planet
1800 Industrial Drive
Libertyville, Illinois 60048
USA
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Testimonial

About a year and a half ago, we had a problem with our shower floor leaking.  So I called Bath Planet and one other company, but then we decided on Bath Planet because we got a better offer as far as the product, what they were planning to do and the price...
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#1042183