What Their Customers Are Saying

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All testimonials are provided and verified by Bath Planet. Verified testimonials on Opinion Corp is a paid feature of the platform.

Recommend Bath Planet of Indianapolis

Bath Planet
Both installers did an excellent job installing my new walk in shower and new flooring. Recommended Bath Planet of Indianapolis to my friends as well.”
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Bath Planet made us feel very safe despite COVID19

Bath Planet
We had a new tub with shower installed, new fixtures, tile-look surrounding tub, new flooring and a new toilet. All done in two days! NO LAYOVERS! Bob and his coworkers were courteous, and efficient. All workers wore masks and stayed the social distance of 6 feet. Their clean up was superb. We would highly recommend Bath Planet! We are so happy!
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Bath Planet was concerned for our safety

Bath Planet
We were very pleased with the entire experience, from choosing the style of the walls, tubs, showers and fixtures to the completed remodel and final walk-through. The sales associate, Dusten and the PM, Aaron, were so helpful during the whole process. When the installers found "hidden" issues, everyone - even Dusten ("I feel like it's my bathroom!") - chipped in to find a solution, which exceeded our expectations and our satisfaction. During... Read more
Bath Planet's reply to:

NOT DEPENDABLE

Hello Kay,
Sorry to hear about your installation date being rescheduled however we do take the covid safety precautions seriously for all people involved. I understand your frustration with having to be rescheduled and someone will be in contact with you shortly to speak to you about options. We appreciate your time. Stay safe!
- Bath Planet Corporate
author's review
ID
#2365200 Review #2365200 is a subjective opinion of poster.
Loss
$2500
Preferred solution
Full refund

I "signed" my agreement in August of 2020. I've had to call to find out my status.

December 16th they showed up, but b/c I was on day ten (10) of being COVID quarantined, they would not come in....was told they would be back Monday, December 21st.

I HAVE YET TO HEAR BACK FROM ANY ONE.

At this point, I want my DEPOSIT BACK

User's recommendation: NO WAY.

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Bath Planet's reply to:

Wont honor warranty

Hello Karen,
Sorry to hear about your experience with the lack of resolve. For better assistance please contact 800-963-8827 and ask for consumer relations to resolve. Thank you for your time.
author's review
ID
#2266671 Review #2266671 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

After 3 years the caulk has come loose where the wall meets the floor pan. Mildrew has formed behind the caulk and wall.

the company who installed it no longer does work for bath planet.

Bath planet said the installation company didnt register our job with them and they have no record of us. Even though the contract states the caulking is covered the rep told us they would not cover it even if we had been registered with them.

User's recommendation: dont buy from bath planet.

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Bath Planet's reply to:

Happy customer Joyce/Dwight

Hello Dwight,
Thank you for the Positive review for Bath Planet of Birmingham! Pleasure doing business with you.
Thank you in advance for any future referrals you may bring us.
- Bath Planet Corporate
author's review
ID
#2263809 Review #2263809 is a subjective opinion of poster.

Brian Fleming was the salesman we talked. Very professional.

Explained every little detail to us and answered all our questions. He also explained that being a disable veteran, the VA had a program where they would pay part of the cost. Converted tub/shower to just a nice large shower. Granddaughter says you could dance in it.

Very professional job by Bob Yongue.

Shower has been in use for about month. No problems/complaints.

User's recommendation: would highly recommend this compnay for bathroom remodeling.

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Bath Planet's reply to:

Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied....
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ID
#2142367 Review #2142367 is a subjective opinion of poster.
Bath Planet's reply to:

Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied....
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ID
#2124166 Review #2124166 is a subjective opinion of poster.
Bath Planet's reply to:

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Tammy for...
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ID
#1921273 Review #1921273 is a subjective opinion of poster.
Location
Bloomingdale, Illinois

We love our new walkin shower

Was please with the work
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1875034 Review #1875034 is a subjective opinion of poster.
Location
Hopewell, Virginia

Installation was completed on time

We had both a tub and walk-in shower installed. It was done on time, with very friendly service. The result is absolutely top-notch. Completely upgraded our home! They earned all 5 stars.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1925047 Review #1925047 is a subjective opinion of poster.

Premo did an amazing job!

Premo just left after taking out our old tub and replacing it with a new one and also doing our surrounding walls. He was so very professional, neat, quiet and respectful of our house. He worked very hard and never took a break that I saw. Our bathroom looks amazing. Thank you Premo!

User's recommendation: I would ask for Premo for any installation work that needs to be done.

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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1820228 Review #1820228 is a subjective opinion of poster.
Location
Schaumburg, Illinois

Contact Bath Planet Customer Service

Website:
www.bathplanet.com
Mailing Address:
1800 Industrial Drive
Libertyville, Illinois 60048
USA
Phone:
(847) 496-1782
Contact Bath Planet Customer Service
1. Very Happy with Bath Planet Indianapolis

2. Bath Planet of Indianapolis’ installers were very careful with our Pups

3. Workmanship at Bath Planet Indianapolis was great

4. Very professional experience with Bath Planet of Indianapolis

5. Bath Planet – they were fantastic

Bath Planet treated our home with respect

When the people came into the house, the first thing they did was to remove shoes as to not track any dirt into the house. They were informed they could leave them on. They worked fast and timely and made sure any messes were cleaned up before they left. They also made sure to ask questions on things to make sure they were right to my liking. Great people to work with.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1813064 Review #1813064 is a subjective opinion of poster.

I had a bath tub renovation completed by a Bath Planet competitor in Washington state in March 2019. When I originally relocated to Montana, I was disappointed to learn that neither Bath Planet nor this competitor had a footprint in Montana. On a random visit to the...
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1813063 Review #1813063 is a subjective opinion of poster.
Service
Bath Planet Installation

Bath Planet of Indianapolis team is beyond professional

My wife and I just replaced our master bath shower and we could not be more thrilled with how it turned out. The Bath Planet of Indianapolis team is beyond professional beginning with the design planning, financial aspects, installation team, and follow up inspections. Each step of the way has been smooth and we would recommend them to anyone.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1813073 Review #1813073 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Bath Planet Installation

Installation was completed in 2 Days

Bath planet did an excellent job renovating one of my bathrooms, The job was completed in 2 days, as was promised. The workers were professional, respectful and tidy from beginning to end. Well done Bath Planet!
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1813062 Review #1813062 is a subjective opinion of poster.
Service
Bath Planet Installation

Bath Planet went the extra mile for us

There are not enough superlatives to express the praise this company deserves. The precise planning and preparation, thorough explanation, quality materials, expert craftsmanship, prompt scheduling and project completion and professional management are all exceptional features they demonstrate. I have never seen anything like this in any other company. What a pleasant surprise; they go the extra mile to please their customers. WOW!!!
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1776690 Review #1776690 is a subjective opinion of poster.
Service
Bath Planet Customer Care

There was an issue but Bath Planet fixed it

My bathroom project was completed over a year ago. I called to report a small leak under my sink and their Installer was sent out right away to assess the problem. He found a loose connection and tightened it up. Because the leak was small and undetectable the flooring was saturated and had to be replaced. He returned the next day and replaced it with a new piece. Their Installer was a top technician that others could take a lesson from. It was a pleasure to deal with such a reputable company.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1776691 Review #1776691 is a subjective opinion of poster.
Service
Bath Planet Installation