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What Their Customers Are Saying ?

Bath Planet issue resolved.

Bath Planet
Earlier I wrote a report on Bath Planet's work ethics and workmanship. After posting this the owner Paul, contacted us and helped resolve the issues. All is well now in Austin now. I don't have anything else to say about this now. Time will tell how the entire project will last and if any issue should arise, how will it be handled. I will say that the owner Paul , located in Dallas was very concerned about my issues and he did say they the... Read more

Bath Planet finished the install a month earlier than planned

Bath Planet
When we moved into our new home we knew right away we needed to remove the tub in the master bedroom and add a walk in shower.  We went to a number of different places but when we stopped at Bath Planet and were greeted at the door with a very knowledgeable gentleman, Todd. At that moment we decided we like what we saw and heard. Todd measured and explained what we needed to complete the job. They even finished it a month earlier than was... Read more

Bath Planet earned an A+

Bath Planet
From the salesman Mark to the installer Joe, Bath Planet delivered A+ service and quality. We love our new tub to shower conversion. We definitely would encourage anyone to use Bath Planet for any bathroom renovation you are planning. Read more
Bath Planet's reply to:

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication regarding your installation from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at...
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I didn't like
  • Bait and switch product
#1058665
My husband and I are wanting to sell the house in the next couple of years, so we are preparing for that.  Bath Planet is a local business around here, and we like working with local businesses. Their sales reps came to our house, they showed us the options, we...
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#1055221
Bath Planet - Worst experience with a bath installation.
Bath Planet - Worst experience with a bath installation.
Bath Planet - Worst experience with a bath installation.
Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. ...
Read more
I didn't like
  • Poor quality
  • Being lied to
  • Treated like a bother
#1042751
Bath Planet - Poor customer service and workmanship
Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. ...
Read more
I liked
  • Very sad
  • Variety of walls to choose from for shower
  • Material
I didn't like
  • Work ethitcs
  • Lack of communication
  • Marketing presentation
#1042635
I cannot say enough about the great experience I had with the entire team of Bath Planet.  Prior to attending a local home show I had not heard of Bath Planet, but now I would recommend without hesitation. I had my old tub/tile replaced by a beautiful stall shower...
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#1042181
I had a very pleasant experience with Bath Planet.  I purchased a shower last summer and I also had a crown molding put up of it and configure glass shower doors for me because it was an odd size. Their sales representative was informative, great and down to earth...
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#1042182

Testimonial

About a year and a half ago, we had a problem with our shower floor leaking.  So I called Bath Planet and one other company, but then we decided on Bath Planet because we got a better offer as far as the product, what they were planning to do and the price...
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#1042183
I was dreading having this put in due to the mess.  I was expecting to not have a shower for a couple of days. I was so surprised, more like amazed!! The installers were prompt and efficient like I've never seen before! My old shower tile, and tub were removed...
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#1029502

Testimonial

I am extremely pleased with end result!  The shower is amazing...well beyond my expectations. I want to recommend Bath Planet to anyone that would like to replace your tub with a shower. The associates at Bath Planet and all the associates involved in completing...
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#1029504

Contact Bath Planet

Headquarters Address:
Bath Planet
1800 Industrial Drive
Libertyville, Illinois 60048
USA
More
Knowing we needed a new shower but no idea where to begin, we nailed it when we got Bath Planet!  Our salesman helped us with a bid to tear down a 1/2 wall and put in a new shower with beautiful glass doors. The installer was very precise and extremely neat. I have...
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#1029505