Welcome to the Bath Planet Community
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Issues
resolved
93
Company
responses
143
Customer
testimonials
Bath Planet was created with the intention of helping homeowners obtain top-quality customer service, while avoiding sky-high remodeling prices. Our expert team of technicians is trained and experienced in providing homeowners like you with the quick, affordable renovation services that you deserve. Our products are made of the highest quality, durable acrylic and are designed to withstand the test of time. Our acrylic products have been stringently tested and evaluated and have earned us the prestigious Good Housekeeping Seal. The Seal is among the most trusted and widely-recognized consumer symbols in North America. Bath Planet is extremely proud of this accolade, and we are thrilled that the experts at Good Housekeeping believe in our products as much as we do. They even back up their claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective. From our low-maintenance shower and bath solutions to the stunning finishing touches. Our expert installers will create the bathroom of your dreams – all in as little as a day!
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NOT DEPENDABLE
author's review
ID
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Wont honor warranty
After 3 years the caulk has come loose where the wall meets the floor pan. Mildrew has formed behind the caulk and wall. the company who installed it no longer does work for bath planet. Bath planet said the installation company didnt register our job with them and they have no record of us. Even though the contract states the caulking is covered the rep told us they would not cover it even if we had been registered with them.
User's recommendation: dont buy from bath planet.
ID
Preferred solution
Let the company propose a solution
Happy customer Joyce/Dwight
author's review
ID
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer
Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied....
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ID
Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied....
View full review
ID
Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Tammy for...
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ID
Location
Bloomingdale, Illinois
We love our new walkin shower
Was please with the work
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Location
Hopewell, Virginia
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Installation was completed on time
We had both a tub and walk-in shower installed. It was done on time, with very friendly service. The result is absolutely top-notch. Completely upgraded our home! They earned all 5 stars.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Premo did an amazing job!
Premo just left after taking out our old tub and replacing it with a new one and also doing our surrounding walls. He was so very professional, neat, quiet and respectful of our house. He worked very hard and never took a break that I saw. Our bathroom looks amazing. Thank you Premo!
User's recommendation: I would ask for Premo for any installation work that needs to be done.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Location
Schaumburg, Illinois
Bath Planet treated our home with respect
When the people came into the house, the first thing they did was to remove shoes as to not track any dirt into the house. They were informed they could leave them on. They worked fast and timely and made sure any messes were cleaned up before they left. They also made sure to ask questions on things to make sure they were right to my liking. Great people to work with.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
I had a bath tub renovation completed by a Bath Planet competitor in Washington state in March 2019. When I originally relocated to Montana, I was disappointed to learn that neither Bath Planet nor this competitor had a footprint in Montana. On a random visit to the...
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Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
Bath Planet of Indianapolis team is beyond professional
My wife and I just replaced our master bath shower and we could not be more thrilled with how it turned out. The Bath Planet of Indianapolis team is beyond professional beginning with the design planning, financial aspects, installation team, and follow up inspections. Each step of the way has been smooth and we would recommend them to anyone.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Location
Indianapolis, Indiana
Service
Installation was completed in 2 Days
Bath planet did an excellent job renovating one of my bathrooms, The job was completed in 2 days, as was promised. The workers were professional, respectful and tidy from beginning to end. Well done Bath Planet!
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
Bath Planet went the extra mile for us
There are not enough superlatives to express the praise this company deserves. The precise planning and preparation, thorough explanation, quality materials, expert craftsmanship, prompt scheduling and project completion and professional management are all exceptional features they demonstrate. I have never seen anything like this in any other company. What a pleasant surprise; they go the extra mile to please their customers. WOW!!!
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
There was an issue but Bath Planet fixed it
My bathroom project was completed over a year ago. I called to report a small leak under my sink and their Installer was sent out right away to assess the problem. He found a loose connection and tightened it up. Because the leak was small and undetectable the flooring was saturated and had to be replaced. He returned the next day and replaced it with a new piece. Their Installer was a top technician that others could take a lesson from. It was a pleasure to deal with such a reputable company.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
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