Welcome to the Bath Planet Community
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Company
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143
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testimonials
Bath Planet was created with the intention of helping homeowners obtain top-quality customer service, while avoiding sky-high remodeling prices. Our expert team of technicians is trained and experienced in providing homeowners like you with the quick, affordable renovation services that you deserve. Our products are made of the highest quality, durable acrylic and are designed to withstand the test of time. Our acrylic products have been stringently tested and evaluated and have earned us the prestigious Good Housekeeping Seal. The Seal is among the most trusted and widely-recognized consumer symbols in North America. Bath Planet is extremely proud of this accolade, and we are thrilled that the experts at Good Housekeeping believe in our products as much as we do. They even back up their claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective. From our low-maintenance shower and bath solutions to the stunning finishing touches. Our expert installers will create the bathroom of your dreams – all in as little as a day!
Bath Planet helps U.S. Veteran
Bath Planet is very professional in all aspects of their business. After we got a HISA Grant through the VA, I contacted Bath Planet and they came out, gave us an estimate, were very respectful of my disabled brother and to make a long story short - did what they said they were going to do! The final product looks great and is very functional and probably added value to my brother's house. Thank you Bath Planet!
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
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Service
Reason of review
Fast order processing
Retraction of previous complaint
Thanks to Demiterius I believe is the owner of our local Bath Planet location, our quality issues were addressed and corrected. He ensured that all issues with our Shower door and handle were corrected to our satisfaction. He was very prompt and courteous and also listened with concern and understanding of the problem. He made sure that the right technicians and builder of the custom shower door were contacted and personally reviewed the problem and correct resolution. In any case we are very happy with the outcome and satisfied with the purchased. Bath Planet stands with their product quality and ensures resolutions to have a satisfied customer. Thank you for your help and assistance.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Location
West Dundee, Illinois
Service
Pros
- That my issues were resolved
Reason of review
Good customer service
I HAVE NO COMPLAINT AGAINST "Bath Planet Richmond VA"
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DO NOT USE BATH PLANET
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Complaints
Just to let everyone know, Bath Planet is a franchise organization. Not all BP franchises do bad work. Most in fact do excellent work and stand behind every issue by coming back & making sure everything is perfectly acceptable to the customer before moving on. In southern California, my wife & I took over a BP franchise that had not been doing well and had numerous complaints and bad reviews. After we took over, we completely turned it around. It was a learning experience for both my wife & myself. We even sent myself and several employees to Chicago for specific Bath Planet training on materials, tools and installation methods. After we began taking on work, we experienced some bumps in the roads along the way with some of our first installations, but we always came back and made sure our customers were 100% happy with the end results. We lost money. We made personnel changes. We hired, fired and rehired until we had the best installers. We gave additional discounts to make up for the added time for return visits to fix any issues. In the end, we earned great reviews and now have countless happy customers. I speak only for MY own BP franchise, and I know that BCI, the parent company would not allow poor franchise workmanship to continue without taking some kind of action against them. Thank you.
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Location
San Diego, California
Shower enclosure
author's review
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Service
STAY AWAY FROM ANYBODY SELLING ARCRYLIC BATHLINERS WITH BATH PLANET AT THE TOP OF THAT LIST
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Service
Resolved
Resolved: BATHPLANET aka AAPCO aka ESHIELD VA-MY TESTIMONY. LETS GET STARTED
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Bath Planet- upset customer.
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Bath Planet can install in any bathroom
We used Bath Planet for 2 homes. One built in the 40's, and a farm house listed on the Historical Farm Records, which my great grandfather staked in the run, both 20th century bathrooms and in bad shape. We are so proud of the work that Bath Planet did on both bathrooms and would highly recommend them to anyone thinking of remodeling a bathroom.
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
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Service
Reason of review
Good quality
Bath Planet - Review in Home Construction and Repair category from Palm Desert, California
author's review
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New Homeowner
author's review
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Bath Planet Bathroom Remodeling Review from Simi Valley, California
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Service
Estimate done, chose another company
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Service
Thank you for contacting us and letting us know about your concerns regarding our dealer. Our Corporate Office has spoken with the owner of the dealership to help resolve this complaint.
View full review
ID
Location
Indianapolis, Indiana
Service
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UPDATE..
My notarized letter was not accepted by PC. I was advised that it did not meet the needed requirements.
I called (262) 674-**** for assistance because I thought I provided all the requested information.
Because I am confused, I am waiting for the return call so I can make whatever corrections are needed for the prompt removal of this post. Regards
On 9/10/16 P C received my notarized letter requesting complete removal of this post by certified, return receipt mail. Until the request is fulfilled, I am again stating that my post is no longer valid or relevant.
On 9/8/16 I submitted the required documents to have this post removed. My issues with this branch of Bath Planet are resolved at this time.
My complaint against this company is no longer valid or relevant.
Comparing a product not purchased from lowes to what you're whining about is like comparing a used Toyota Camry to a New Lexus. Use what's left of your brain to answer jeopardy questions before you report people to AARP.
LOL'! Get a life you dimwit.
Thank you for saying I should use what's left of my brain. I appreciate that, I thought it was all gone....What's Jeopardy???
Oh yeah, I don't want to use the rest of my brain to figure it out. Again, thank you for taking the time to think so highly of me...
From a Jaguar driver,
Ms. Dimwit (smooches)
p.s Bath Planet and I are resolving our issues.
What about yours? Stay tuned.