Welcome to the Bath Planet Community
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testimonials
Bath Planet was created with the intention of helping homeowners obtain top-quality customer service, while avoiding sky-high remodeling prices. Our expert team of technicians is trained and experienced in providing homeowners like you with the quick, affordable renovation services that you deserve. Our products are made of the highest quality, durable acrylic and are designed to withstand the test of time. Our acrylic products have been stringently tested and evaluated and have earned us the prestigious Good Housekeeping Seal. The Seal is among the most trusted and widely-recognized consumer symbols in North America. Bath Planet is extremely proud of this accolade, and we are thrilled that the experts at Good Housekeeping believe in our products as much as we do. They even back up their claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective. From our low-maintenance shower and bath solutions to the stunning finishing touches. Our expert installers will create the bathroom of your dreams – all in as little as a day!
Estimate done, chose another company
author's review
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Service
Bath Planet Estimate
Thank you for contacting us and letting us know about your concerns regarding our dealer. Our Corporate Office has spoken with the owner of the dealership to help resolve this complaint.
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Location
Indianapolis, Indiana
Service
Bath Planet Shower Installation
Can't get any service
author's review
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Service
Bath Planet Customer Care
Worst business I have ever delt with
author's review
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Service
Bath Planet Bathroom Remodeling
Bath Planet - Customer Care Review from Morro Bay, California
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Service
Bath Planet Customer Care
Resolved
Resolved: No return call after appointment with Bath Planet Rep
author's review
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Shady Business
author's review
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Couldn't even get a quote
author's review
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Service
Bath Planet Installation
Just a bad experience
author's review
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Service
Bath Planet Remodeling
Very pleased with our new bathroom as well as our experience with the company.
We had a great experience with Bath Planet. Saw them at a home show and were impressed with how friendly and professional the people in the booth were. The sales person was on time, polite and friendly and helped us pick out the walls and accessories. It took a couple of weeks for the installation to be scheduled but they had warned us that it would. The installation was very smooth the installers were professional, polite and friendly. They covered up our floors and did a really great job of cleaning up after they were done. Best of all the bathroom is GORGEOUS! We are really thrilled with how it came out. They spent a lot of time making sure that everything was just so and we could not be happier. We were pleasantly surprised by how solid and sturdy everything is. All the edges are nicely finished and it looks like it cost a lot more than it did. We got a couple of bids and Bath Planet was not the least expensive but it was worth it IMO. It is super easy to clean too. On a scale of 1-10 we'd give this experience a 10 and will be having them back when we are ready to do our guest bathroom. Very high quality product and professional installation.
2 comments
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Location
San Diego, California
Service
Bath Planet Remodeling
Reason of review
Happy with the whole experience and the product.
Bath Planet - Estimate Review from Saint Paul, Minnesota
author's review
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Service
Bath Planet Estimate
Featured
Bad caulking in my bathroom
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Service
Bath Planet Remodeling
New Reviewer
40 upset customers out of 25,000+ completed in 2015- .0016%
While no company can make EVERYONE happy, BathPlanet does a great job making 98.4% customers happy. (Take 40 complaints and divide that by 25,000 jobs completed in 2015 alone to get .0016%for total of upset customers/competitors fake complaints) Please visit GuildQuality.com to see customer reviews taken by a neutral, 3rd party company for honest reviews, as opposed to sites that allow competitors to post bogus complaints. For any real customers that have posted on here, please contact BathPlanet.com and share your concern with us, and we will be happy to address your concerns. Also, please note that out of 230+ locations, the complaints you see here, may not represent your local dealer.
4 comments
Testimonial
Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Pros
- Product line
Reason of review
Good customer service
Poor quality workers
author's review
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Resolved
Resolved: Sales rep
author's review
ID
Service
Bath Planet Remodeling
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Bath Planet
In some states it's against the law to have an in-home sales visit without both parties there . Company is most likely just protecting their end and doesn't want to break the law