shower bathroom job installation home tub sales experience house installers

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Verified Reviewer

I’d highly recommend Bath Planet

I went with Bath Planet because I wanted my walk-in shower to look similar to what they did for my friend. The sales rep showed me numerous samples that had been previously done so that I can make an educated choice on what I wanted to do. It was a smaller bathroom so they had to custom-fit both the doors as well as a ceiling panel in order to make it fit correctly and make it work with the decor. The installation team kept me in the loop at all times, maintained a clean working environment, and made sure they cleaned up after themselves when they took off. They always communicated to me and let me know the progress - where we were, where we were going, and any suggestions they had to make the job better. I have discussed Bath Planet with many of my friends, and I would highly recommend them if anybody needs a remodeling project.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1004614 Review #1004614 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bath Planet upgraded my 60 year old bathroom

I live in an older home and the bathroom was from 1958 so nothing really fits in there.  Bath Planet was able to make the shower stall to the size that I needed. The sales rep helped me pick something out, the installer, came exactly at the time he said he'd come and told me how long he'd be here. After he left, I had a little problem with the faucet dripping but he came back and fixed it. I love the stall's color and it's big. They did a very nice job in installing it.  I was shocked and it came out very beautiful.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1004613 Review #1004613 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Install completed in less than 1 day | Bath Planet review

Our installer arrived right on time and was very professional and detail oriented. He went right to work after putting down floor protection. Started at 7:30 AM and was done by 2:00 PM. He did a super job and we are very happy with the end product. All of the other folks involved at Bath Planet were also really great, from the lady who helped us in the showroom (who always answered the phone with "How can we make you smile today?"), the sales rep who came to our house and walked us through all of the options and answered our questions, and the scheduling folks. Our installation was completed exactly as ordered and looks great. My wife and I highly recommend Bath Planet.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1017308 Review #1017308 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Installed in as little as 2 days | Bath Planet review

What a great company!  The guys who came out to do the work were friendly and hard working. They told us 2 days to finish and they finished in 2 days. Beautiful work, we have no complaints. I will recommend this company to our family and friends.  Thanks for a great job.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1004615 Review #1004615 is a subjective opinion of poster.
Reason of review
Good customer service
Bath Planet's reply to:

I have tried several times to post my negative complaint . Stay away from this company! | Bath Planet review

Thank you for writing Bath Planet to let us know about your complaint.  Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us without your name, address, or phone number, so we are unable to contact you to remedy this situation.  Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
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#982557 Review #982557 is a subjective opinion of poster.
Reason of review
Poor customer service

The complaint never shows up on this sight. Pretty easy to say Bath Planet has a high rating when the reviews don't show up on this sight to help people dealing with BP issues and warn others to stay away.

FAR AWAY!!! I have tried several times to enter my negative review for Bath Planet in Apple Valley Mn. For some reason it doesn't show up here. I am choosing to take my issue to the BBB or State Attorney if that's what it takes to prevent others from getting scammed the way we have been.

Nothing more to say at this point. Take my advice and stay away from Bath Planet MN in Apple Valley.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bath Planet took care of everything

I was very pleased with my new shower install.  We found a terrible mess under the old tub, but with your professional installer we had it all fixed up. He had to float the floor to get it level.  The final result, the shower looks great!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#984324 Review #984324 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bath Planet helped us solve multiple problems

What a great job and experience I had with Bath Planet.  They found a problem with a roof leak into the area where my new walk-in shower was to go. They got me a roofer, got the problem fixed and continued to complete my shower in record time.  I have already passed their name on to two other people wanting to convert to a walk-in shower. I really appreciate the professional work and attitude of this company and their employees.  Thank you!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#984328 Review #984328 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bath Planet was so accommodating

We were searching for a low-maintenance, good-looking solution for our shower in the master bath, and Bath Planet delivered. The install went great - in fact, they accommodated a couple of special requests without any problem. They were quick, and the results are fantastic. Cleaning is a breeze, and the look is wonderful. Thanks, folks!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#967816 Review #967816 is a subjective opinion of poster.
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

So much easier to clean than tile and grout | Bath Planet review

I had my bathroom remodeled 5 months ago with custom made shower. I was very happy with the install but even happier with the cleaning. This has been the easiest shower to maintain ever. I just spray it with the bathroom cleaner they provided and wipe up once a week. No problem with staining or getting the shower clean. This was a big problem in the past with the amount of dirt and grime that boys bring in after working in barn or on vehicles. Would highly recommend this product.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#967815 Review #967815 is a subjective opinion of poster.
Reason of review
Good customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

I highly recommend Bath Planet

Wow, where do I start? From our first consultation to the finished product, I cannot believe how smoothly everything went. The Design Consultant came to our home and we discussed all our options as to what was available. He measured, and went over everything we wanted done. We changed our mind on pattern of shower walls, so when I went to the showroom the next morning to pick out floor tile I spoke with them about wanting something different. They sent me home with a sample wall piece and a sample of floor tile so we could look at it in our lighting. When the work began, I was amazed at how well they worked. A tarp covering was laid through the living room so as they went in and out of the house it kept our carpet clean. At the end of the work day, everything was cleaned up and left very orderly even though we did not need the use of that bathroom. Their installers and all the staff we dealt with were super nice folks. I would highly recommend Bath Planet. I love our new shower and floor tile. THANK YOU.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#967814 Review #967814 is a subjective opinion of poster.
Reason of review
Good customer service