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This site is not credible information. I found out that BathPlanet Spokane/Tri cities has a 3rd party independent non bias company that calls the customer after installation to get real customer reviews, then posts them accurately.

Its called Guild Quality they are used by some of the biggest company's in the country. After review I found out that the BathPlanet in the Spokane and Tri Cities area has an impeccable reputation with the BBB and Guild Quality. Out of 67 reviews they had no negative information listed. Do your research, if not with Guild Quality then BBB, I recommend both, on BBB I found they have 9 reviews on the BBB site 8 positive and 1 neutral, zero negative.

Like I said do your research. I did and found out the exact opposite of what has been listed on this pissed consumers site.

We hiret bath planet to redo one small bathroom and build a large one this was a 33000.00 job. Well their workmanship is very poor quality I could have done a better job in the small bathroom.

So we are not going to allow them to do the large room as we want it to be a show piece. They never do what they say they are going to, and never call you back so we are hiring a different company to redo what they messed up and build our show piece bathroom, I will never use bath planet for anything again

On a recent Monday, 'C.' from Bath Planet CT contacted me to tell me I had won a $500 gift certificate after I had entered a raffle at a shopping center in Milford the weekend before. Great, right?

I tried to get a sense of the conditions of this prize because I was really only interested in replacing some fixtures and a showerhead and was told that it was pretty simple-- just check the website's online designer for details. I was cautiously optimistic since the website's program explicitly showed that they do work on fixtures.

After telling me to schedule a free in-home consultation, I did so for the following Friday morning, arranging to take some time off from work.

They never showed up.

I called the number on the website and was routed to a salesperson who couldn't tell me anything because he wasn't affiliated with the CT franchise. He couldn't even give me a contact number.

I looked up the old number they contacted me with on my phone and rang. When I called to figure out what was going on, nobody could tell me what had happened because "the technicians are out". I called numerous times over the course of the day to see what was going on. Again, nothing because "I'm just the book-keeper."

Finally, at 4pm I called again and managed to speak to "A," who acted incredulous about the whole thing, suggesting that he had no idea what I was talking about and that they "always call the night before to confirm appointments," and there's no mention of me anywhere in the system. 'C.' finally arrives to the office and I ask him what's going on. He "can't remember exactly, because there was a lot going on that day." Next, 'Alex' says that this $500 'prize' can only be applied to buy an overpriced bathroom remodel that costs "well over $1000."

Get your story straight and stop wasting people's time with claims about so-called prizes that border on fraudulent. They just want to get into your house to sell you some overpriced bathroom remodel that would almost certainly cost way less through a third-party.

Be careful with these people and don't waste your time with their claims about winning a 'prize' which is a discount over something that is massively overpriced.

The sales rep that came to my elderly parents home got so pushy..he actually got angry and angrier that we did not want to commit without time to confer, get other estimates. He actually became verbally abusive.

I would definetlt recommend to all getting estimates to BeWare ... don't cave in to the pressure.

Lots of companies out there... no need for such disrespectful tactics

The sales person was high pressure. They used this contest at the home show to get my name and number said I had won a 1000 off but it was all a scam to sell me a 6000.00 shower surround of plastic.

I can do tile for less then that price. The sales person was in my house for almost 2 hours and would not leave. I caught the sales guy in several lies, he said they were local but when I looked it up the were from a different city. I don't remember where maybe Seattle or Spokane.

These companies are filth and like used car sales people. High pressure for ***.

Had work done in April, crew did not have all materials or tools needed to do the job. At least six trips to Home Depot.

After four days, job was finally complete. Doors were upside down, drain leaked into basement, caulk job was terrible, fixture not properly affixed to wall, etc. A few weeks later, a third party remedied most of the issues, but still not what we expected or paid for. It is now six months later and we discover that the shelves installed in corners, were not unwrapped, so now the plastic wrapping is peeling.

If we pull it up completely, it will pull out all of the caulk. Looks awful.

Thank you for your prior reviews. Put my name in a raffle and Won "$1000 towards bath" but when scheduling the apt for the sale rep to come out the pressure started.

Will your husband be there? We have to have both of you there! Why would you need my husband here I asked? That's just our stranded.

So you can take advantage of what we offer. It cost us money and time to come out and we don't want to have to do that twice. For everyone involved it's just easier if he is there. When I explained that my husband does not wish to have anything to do with this stuff, She would not let it go.

Well she said I will have to check to see if that's ok and call you back.

That's when I Read reviews and said no thanks!

Had our bathroom done recently. I am not pleased at all.

Cuts were not straight, gaps were hideous. Their comment was, I ll caulk it and you'll never know. Materials were never on scene when needed, communication between workers and management was unheard of. Wall panels are not tight in many places.

We had given them extra days to do the job and in total took 6 days. The trash pile stayed in my yard for almost as long. We had changed our minds on a couple of things the next day after a salesman was here, the changes were never passed on when things started to arrive.

Gobs of caulking along edges and we still had to finish the caulking. I will never recommend this company to anyone.