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Bath Planet's reply to:

Bath Planet - Review in Home Construction and Repair category from Palm Desert, California

Thank you for writing Bath Planet to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
author's review
Review
#889660 Review #889660 is a subjective opinion of poster.
Reason of review
Poor customer service

Now bath planet will not call us back,what a way to treat a paying customer.

0 0
Bath Planet's reply to:

Thank you for contacting Bath Planet and letting us know your concerns about the installation. Our dealer apologizes for the issues and they have reached out to you to correct the situation. Our goal is to resolve the issue so you are 100% satisfied. Please call our...
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0 2
Review
#878919 Review #878919 is a subjective opinion of poster.
Bath Planet's reply to:

Bath Planet Bathroom Remodeling Review from Simi Valley, California

Thank you for writing Bath Planet to let us know about your concerns regarding the lack of communication from our dealer. Our dealers pride themselves on providing the best customer service in the bath remodeling industry and we apologize that this wasn't your experience. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
author's review
Review
#877372 Review #877372 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Pricing issue

Product mix up, failure to call back after work completed by management. Very expensive for what you get. Workers worked hard, not their fault.

0 0
Bath Planet's reply to:

We apologize that it took longer than expected to get you a written quote. Every bath system we manufacture is custom made so it can take awhile to pick out all of the colors, designs, accessories, styles, and hardware. Our Design Consultant also has to take...
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4 3
Review
#870924 Review #870924 is a subjective opinion of poster.
Service
Bath Planet Estimate
Tags
  • Bath Planet Omaha
Bath Planet's reply to:

Thank you for contacting us and letting us know about your concerns regarding our dealer. Our Corporate Office has spoken with the owner of the dealership to help resolve this complaint.
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2 2
Review
#863861 Review #863861 is a subjective opinion of poster.
Service
Bath Planet Shower Installation
Bath Planet's reply to:

We apologize that our request for all homeowners to attend the appointment offended you. We always ask homeowners a number of questions about the scope of their project and what they are trying to achieve to make sure that we are actually able to do the work they are...
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2 3
Review
#860831 Review #860831 is a subjective opinion of poster.
Service
Bath Planet Customer Care
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please...
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3 1
Review
#857172 Review #857172 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Bath Planet's reply to:

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Jenny...
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1 1
Review
#842710 Review #842710 is a subjective opinion of poster.
Service
Bath Planet Customer Care
Resolved
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your concerns regarding the lack of communication from our Design Consultant and our dealer's staff. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at...
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2 8
Review
#814926 Review #814926 is a subjective opinion of poster.
Bath Planet's reply to:

We apologize that our request for all homeowners to attend the appointment offended you. The only reason we asked that all homeowners attend the appointment is because every one of our bath systems is custom made. In order for us to leave you an exact price to the...
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5 7
Review
#810946 Review #810946 is a subjective opinion of poster.