Welcome to the Bath Planet Community
Bath Planet was created with the intention of helping homeowners obtain top-quality customer service, while avoiding sky-high remodeling prices. Our expert team of technicians is trained and experienced in providing homeowners like you with the quick, affordable renovation services that you deserve. Our products are made of the highest quality, durable acrylic and are designed to withstand the test of time. Our acrylic products have been stringently tested and evaluated and have earned us the prestigious Good Housekeeping Seal. The Seal is among the most trusted and widely-recognized consumer symbols in North America. Bath Planet is extremely proud of this accolade, and we are thrilled that the experts at Good Housekeeping believe in our products as much as we do. They even back up their claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective. From our low-maintenance shower and bath solutions to the stunning finishing touches. Our expert installers will create the bathroom of your dreams – all in as little as a day!
Latest review first
We had a great experience with Bath Planet. Saw them at a home show and were impressed with how friendly and professional the people in the booth were. The sales person was on time, polite and friendly and helped us pick out the walls and accessories. It took a...View full review
Reason of review
Happy with the whole experience and the product.
Bath Planet - Estimate Review from Saint Paul, Minnesota
I had a estimate don't and after he got done he sat me down and just gave me a number. I asked how this was itemized and if I could get a itemized wore and he just said "they don't do that" thought that was sketchy. Then he did what I have read other people had happen and he lowered the price a few times. And he was pretty pushy. My shower is in rough shape but he kept pushing that at me. He was the first person I had come out cause I saw the company at the RV show. Not sure of there work but there sales techniques are very pushy.
Thank you for writing Bath Planet to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. ...View full review
While no company can make EVERYONE happy, BathPlanet does a great job making 98.4% customers happy. (Take 40 complaints and divide that by 25,000 jobs completed in 2015 alone to get .0016%for total of upset customers/competitors fake complaints) Please visit...View full review
- Product line
Reason of review
Good customer service
Bath Planet in Indio, California - Poor quality workers
The 2-3 day job took about 7 weeks to complete. They re-plumbed the shower and closed up the wall without doing a leak check. It leaked they had to open up the wall and repair it and repair the wall again. (they did a nice job on the wall in the closet). They installed the shower glass backwards the non streak coating belonged on the inside not the outside as it was installed another week to repair that. The foot rest was not fastened properly and had to be redone, another week. A few months later someone from the company called to ask about the install we told her what we said here, we were told someone would contact us they have not. So beware look to your local contractors and stay away from these guys poor quality work and way overpriced for what they did. J.S. from Indio, CA
Bath Planet in Manorville, New York - Sales rep - Resolved
First found this company on a promotion on living social. When we called to inquire about the promotion we were told that we couldn't have any answers or information about the product or service unless we had a consultation where a person would look at our bathroom and give us a quote... well long story short right away i new the product wasn't for me when the man came, however he seemed friendly and was willing to hear him out. After a two hour "consolation" that turned into a presentation nothing to do with our bathroom... my fiancé and I realized we were suckers... we weren't getting a consultation on our bathroom rather a scam. By the end of the night the man quoted us at almost 18 grand for just a shower! Mind you that was plastic not even trial or anything to brag about. After he was told this isn't for us he lowered the price, multiple times. We still patiently told him know that this was not what we thought we were sitting down for. We did not realize we would have to make a decision that night to get that price... we had only begun or bathroom remodel options and we were not ready to do this just yet. He continued to pressure us and make us feel somewhat *** for not taking his offer. After kindly telling him know multiple times he then began to ask my fiancé and ignoring me as if my fiancé would say something different and maybe he could change his mind. ... hello no is no, at that point I started to get aggravated and told him that we were not doing this it was not a option. He continued to try and pressure us... I replied with you are pressuring us and I am asking you to leave now... Sorry I had to kick the guy out however he was arrogant and a typical sales guy... wish i new what we were getting into before we invited him into our home... Hope this is helpful for anyone thinking about checking this company out.. and after reading other reviews im happy with our choice due to their lack there of customer satisfaction.
Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. We have spoken with this particular dealer and they let us know that they have...View full review
Bath Planet - Remodeling Review from Monahans, Texas
Come on man, Bath Planet is backed by Good House Keeping...they give you a two year money back warranty...its acrylic blended with abs (same material you make football helmets out of) so it's extremely durable ...it's 100% non-porous, so mold doesn't have anything to attach to and grow in, hard water can't dull it, and soap *** doesn't get imbedded in it. Super simple to clean. With a lifetime warranty to never chip, fad, peal, or crack...not including the life time labor warranty that comes with it, saying if anything does happen, you won't be charged to come fix it. Also, everything Bath Planet manufacturers is American Made!! Pretty sure you're trolling for a less qualified company.
Thank you for contacting us regarding this issue with your installation being scheduled two months after you signed the contract. We typically have a 4-6 week turnaround from ordering the product, to receiving it, and then scheduling the install. Every individual...View full review
Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your...View full review
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