Welcome to the Bath Planet Community
Bath Planet was created with the intention of helping homeowners obtain top-quality customer service, while avoiding sky-high remodeling prices. Our expert team of technicians is trained and experienced in providing homeowners like you with the quick, affordable renovation services that you deserve. Our products are made of the highest quality, durable acrylic and are designed to withstand the test of time. Our acrylic products have been stringently tested and evaluated and have earned us the prestigious Good Housekeeping Seal. The Seal is among the most trusted and widely-recognized consumer symbols in North America. Bath Planet is extremely proud of this accolade, and we are thrilled that the experts at Good Housekeeping believe in our products as much as we do. They even back up their claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective. From our low-maintenance shower and bath solutions to the stunning finishing touches. Our expert installers will create the bathroom of your dreams – all in as little as a day!
Latest review first
Bath Planet Bathroom Remodeling Review from Denison, Texas
I met representatives of bath planet at our local trade show. I told them my kids wanted to do a shower remodel. I asked where they would go to and was told the whole state of Texas. Set up an appointment. It was later canceled by bath planet because it was out of their jurisdiction. They live in Katy.
Thank you for contacting Bath Planet regarding this issue. We have reached out to our dealer and they let us know that, as requested by the customer, we installed both bathrooms in the same week. We notified him that one bathroom had a custom order door that would...View full review
Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your...View full review
Bath Planet - Remodeling Review from Lauderhill, Florida
This is the worst company i ever worked for! They will start working in your bathroom and leave it unfinished for weeks to months, do plumbing without permits (water supply and drain lines altered) wont even pay there employee's the money thats owed to them. Wont answer the phone for customers with there bathrooms demolished and half complete, just tell the customer that we will put a rush on it and it still takes 2 weeks. Cheap quality walls, and its 3 pieces, a couple of customer's were told by salesmen that it was a 1 piece wall. The staff is nothing but liars. I recommend that you do not get ripped off by this band of criminals, and the pricing is outrageous. Not worth the aggrevation. "South florida's bathplanet" AKA DANTO BUILDERS.
Bath Planet - How is this company in business for longer than a week?
Anonymous must be related to someone at Bath Planet or "owns" his/her Bath Planet franchise. I just find this comment funny because I specifically asked this question to the sales Rep that came to my home because I had never heard of Bath Planet before. His words exactly, "no, we are one company in multiple areas across the country". Took it as the truth because like I said, never heard of them before. The entire "presentation" (AKA, fools sale pitch), was comical. One of the reasons, IN THEIR OWN PRESENTATION, as to why they are a company you should do business with, is because they are punctual and timely. THE REP WAS 45 MINUTES LATE TO MY HOUSE... ON A FRIDAY NIGHT! The negotiating of the "work price" (AKA pick a random dollar amount from a hat) was even more comical. He took a simple measurement of a standard tub, showed me my options, wrote it up and said the suggested price was $9,500. But because that day was a "special one day sale price" (who are you trying to kid), they could do the work for $5,500. I flat out said, you've got to be kidding me. $5,500 for that? My brother is a contractor and he could re-do my entire bathroom for that price! He told me he was not authorized to go below that. I left the room for 2 minutes for something and came back and he said, what if I said we could do it for $3,500? 2 minutes ago you weren't "Authorized" to go below $5,500. Now you just cut your price by more than 33%? It was at this point I realized what a joke this company is and if that is how they conduct "business" their product probably sucks just as much. STAY AWAY FROM THIS “COMPANY” EVEN WASTING YOUR TIME WITH A QUOTE!
Bath Planet in Utica, Michigan - Don't even get an estimate!
Bath Planet of Toledo, OH is trying to get a foot hold in the Detroit, MI area (Canton, MI location) and had a booth set up at a Birmingham, MI art fair. We listened to the salesman and asked to have someone com out and give an estimate. We told they would be out the next day. Well, two hours before the appointment they called and asked if I was the homeowner and I said yes, my spouse and I were. He said they like to have both owners home for the estimate. I told them I could make decisions about materials myself. They said okay and that they would see me in a few hours. An hour before they were to be at our house I received another call from some one else asking if I were the home owner again. He said they needed both of us there before they would come out for the estimate. I said we both didn't need to be home for an estimate and that if they were going to try and hard sell me I would just get another company to come out. He hung up on me. having been a salesman, I found this to be very unprofessional. I have had many people give us estimates with only one of us at home. My advice is to stay away from these guys.
Do Not Recommend Bath Planet
Had a shower enclosure put into my home about a year ago. They came out twice to repair a problem with water under the floor. One year later there is still water under the floor and squishy. You would think that a company that sells a product like this would follow up on customer satisfaction. product. I actually love the shower wall design and it looks great. Just that the floor sucks. I am really disappointed in the floor design. Technician said that he had no idea how the water was getting in there. I would never recommend a bath planet
Bath Planet in Fullerton, California - Brea Ca office has not returned repeated phone to address warranty issue
We had a bath & shower installed by Bath Planet in Feb 2015. All was well & good and we were very satisfied with the whole process from beginning to end. A couple of months later we had a warranty issue regarding the soap holders The material used to glue them turned Orange. They came out & fixed that. Now 2 months later the same thing has happened with the soap holders. This time we have made several phone calls to the company the CEO Rob & Chris in the office but as of 9/1 no response. It has been 8 days since the first phone call. Im concerned that if something happens in a year or so will these guys honor the warranty? As of right now they are not . A good honest company always honors their warranty I would not recommend Bath Planet to anyone with dishonest people like this. They took our money quick enough but now they offer no help Be aware of these guys in the Brea Ca office Rob , Chris & George zero integrity & very dishonest. They have lost 4 deals because they are unprofessional and have 0 integrity that I could have brought to them. Not now we are having our front bathroom remodeled in the spring but will not be using Bath Planet.
Bath Planet Staff Review from Palatine, Illinois
Would never use this company! Their sales rep at our local Street Fest was so rude!! She was barking at adults and kids and using inappropriate language. She should not be dealing with people in any respect, let alone be in the sales field!
Thank you for contacting Bath Planet to express your concerns. We value your comments and have taken steps to make sure that this type of sales presentation won't happen again. Our initial consultation does take around 60 minutes, pending any questions. It is...View full review
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