Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Bath Planet's reply to:

Bath Planet in Fredericksburg, Virginia - Thank you!!

Dear fellow reviewers, I can't thank you enough for writing about your experience with Bath Planet. I had them over on Aug 13, 2015 to give me a quote on installing a shower and closet in my master bath. To give you an idea, the neighborhood is 25+ years old and the average house price is $250.000. After listening to the Sales Rep's marketing presentation about how wonderful the company is, I received a quote of $13,257!!!! The quote was written on a piece of paper with no line item breakdown. The only quote near that is $9,300 and that quote includes updating fixtures, tiling floors, painting, moving plumbing, installing a new exhaust fan/light combo. The product they use seems high quality, but the unprofessional quote, high price and your reviews have knocked them out of the competition. Thanks again so much for your reviews!! I know I have made the right decision.
View full review
Review
#686734 Review #686734 is a subjective opinion of poster.
Bath Planet's reply to:

Bath Planet - Remodeling Review from Brookfield, Connecticut

The most unprofessional company I've come across in a long time. Set up an appt for estimate explained it was my son's home and he lives out of state. Power of atty in place. Appt set up last week. Confirmed with me on Friday and then revs another annoying call to c/b to confirm. Spoke to them at 9 this morning and everything was set up for 1:30 appt. they called at noon to say my so needed to be on the premises in order for them to one out. After speaking with my atty he stated that was crazy since I will be hiring and paying for the job but the power of atty would suffice even though no necessary. The good news is that when I went on line to blog irradiated all the complaints. Thank god I didn't do business with this shabby company!
View full review
Review
#684234 Review #684234 is a subjective opinion of poster.
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. ...
View full review
Review
#664869 Review #664869 is a subjective opinion of poster.
Bath Planet's reply to:

Bath Planet - Bath Sealing Review from Fort Wayne, Indiana

Salesmen are exactly that...salemen. They tell you what you want to hear and when all is said amd done you dont get what you paid for. BP scams you out of money with a shaddy product. Having leaks amd its the second time around for them. They dont seal properly and installation is below par.
View full review
Review
#654430 Review #654430 is a subjective opinion of poster.
Thank you for writing Bath Planet to let us know about your concern with the wrong walk-in tub being ordered. We apologize that it took a month longer to get the correct tub ordered and installed, but are glad to hear you are happy with it. Our dealers pride...
View full review
Review
#648897 Review #648897 is a subjective opinion of poster.
Thank you for writing Bath Planet to let us know about your concern about the lack of dealer communication and the turnaround time being longer. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal...
View full review
Review
#640675 Review #640675 is a subjective opinion of poster.
Tags
  • Bath Planet Florida
Bath Planet's reply to:

Bath Planet - Labor Compensation Review from Villa Rica, Georgia

Do not buy from bath planet of atlanta. They do not pay their employees. They do not know what they are doing and their poor customers may never get what they paid for. Horrible installations and the owner John does not appreciate his customers.
View full review
Review
#634394 Review #634394 is a subjective opinion of poster.
Testimonial
Bath Planet did an awesome job on my Walk in shower. It took a little longer than expected to have it installed but overall we are very satisfied and would use them again. The reason we used Bath Planet was because the price was fair and they have a lifetime warranty....
View full review
Review
#632742 Review #632742 is a subjective opinion of poster.
Reason of review
Good quality
Bath Planet's reply to:

Bath Planet - Bathroom Remodel Review from Washington, District Of Columbia

It has been 2+months and my mothers bathroom is still not done. Its a small bathroom! Today they stood her up again. Bath Planet has bad customer service, they don't seem to care. We obviously not calling just because. They dont seem to be prepared with what they need for their projects. My mom has lost alot of time at work in order to get her bathroom finished but instead Bath Planet has wasted her time an money. Its very frustrating and Bath Planet needs to do something about this before further actions are taken place.
View full review
Review
#627939 Review #627939 is a subjective opinion of poster.
Bath Planet's reply to:

Bath Planet in Chicago, Illinois - What shower arm?, said the installer.

The installer added a 4" arm instead of the 13" one listed on the contract. When asked why he didn't install the 13" arm if he had a copy of the contract which shows that was what was agreed upon, he said, "Well, they didn't give it to me". I said, "and you installed a 4" instead". His reply was, "That's what they gave me". I called the company immediately afterwards and got a hold of the sales manager that said he would send a $100 credit. I told him that I would instead send an image of the arm I wanted and am PAYING for. Two weeks went by and no reply. I then called and asked for a different manager and that guy too. didn't do anything but provide an email where I sent an image of the replacement arm I wanted. Still nothing. I have already contacted an attorney and am ready to call the BBB.
View full review
Review
#624573 Review #624573 is a subjective opinion of poster.