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Thank you for alerting us to this concern so we could resolve it. We understand that Mr. Saavedra ordered a shower head and when we came out to install it, the arm was too high for his low ceiling. As soon as we were made aware of the issue, our Sales Manager called...
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Chicago, Illinois
#624573
Thank you for writing Bath Planet to let us know about your concerns regarding your soap dishes. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100%...
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Fullerton, California
#693026
Thank you for writing us. We are sorry to hear that you wouldn't give our Bath Planet dealer in Dallas/Ft. Worth a chance to earn your business. We have over 100 Bath Planet dealers across the country and the reviews on this site don't represent all of our...
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Arlington, Texas
#611197
Bath Planet's reply to:

Thank you for contacting Bath Planet to express your concerns. We value your comments and have taken steps to make sure that this type of sales presentation won't happen again. Our initial consultation does take around 60 minutes, pending any questions. It is...
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Forest Hills, New York
#689790
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your...
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Yulee, Florida
#698457
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your concern. Bath Planet dealers have exclusive territories that we have to stay in and sometimes if a customer is a few hours outside of that territory we don't have the manpower to cover it. Our dealers...
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Denison, Texas
#713470
Thank you for writing Bath Planet to let us know about your concerns. The only reason we ask that all homeowners attend the appointment is because every bath system we manufacture is custom made. Both homeowners have to pick out and agree on the colors, styles,...
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Utica, Michigan
#703234
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your concern as a former employee of this Bath Planet dealer.
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#591275
Bath Planet's reply to:

Thank you for writing Bath Planet to let us know about your concern regarding our Event staff member's behavior. She has since been terminated due to inappropriate behavior. Our dealers pride themselves on providing the best products and customer service in the...
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Palatine, Illinois
#692024
Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your...
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New Haven, Connecticut
#566220