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Bath Planet's reply to:

Bath Planet - Bathroom Work Review from Pittsburgh, Pennsylvania

Thank you for writing Bath Planet to let us know about your concerns. We apologize that the installation took longer than usual and that the installers didn't clean up after themselves. We train our dealers to leave someone's home cleaner than they found it. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Review
#496521 Review #496521 is a subjective opinion of poster.

Had our bathroom done recently. I am not pleased at all.

Cuts were not straight, gaps were hideous. Their comment was, I ll caulk it and you'll never know. Materials were never on scene when needed, communication between workers and management was unheard of. Wall panels are not tight in many places.

We had given them extra days to do the job and in total took 6 days. The trash pile stayed in my yard for almost as long. We had changed our minds on a couple of things the next day after a salesman was here, the changes were never passed on when things started to arrive.

Gobs of caulking along edges and we still had to finish the caulking. I will never recommend this company to anyone.

Bath Planet's reply to:

Bath Planet Spokane Wa High Pressure and Plastic ***

Thank you for writing Bath Planet to let us know about your concerns regarding the product. We believe our product is more maintenance free than tile and grout because our high tech polymer is non-porous where it doesn't have any holes in it that mold, mildew, dirt, soap scum, human skin cells, hair, and gunk would get stuck. This is also the reason why people have to use harsh chemicals when cleaning tile and grout. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Review
#452979 Review #452979 is a subjective opinion of poster.
Tags
  • Bath Planet Yakima
  • Bath Planet Kennewick
  • Bath Planet Richland

This sales rep was very high pressure and the product looked like plastic ***. The price was higher then our tile quote.

I am not sure how they stay in business but if you want to waste 2.5hrs of your day then call this people and be prepared to no 20 PLUS time. Must have been in our house 1.5 hours after the first no we don't pay the same day.

They also won't tell you they are not local like they claimed they were at the Fair. I know now to buy from one of our local companies.