Bath Planet's reply to:

Terrible

Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
ID
#1396388 Review #1396388 is a subjective opinion of poster.

Wrong shower doors installed waiting over a year for the correct ones. They took my 8000.00 and ran.

Posting this on Facebook and contacting the BBB of N.J.

Poor service not recommending your company to any one and over a course of a day I talk to over 100 people! Schiesters

Shower remodel in master bathroom

We had old tile walls in our shower and my daughter referred us to Bath Planet as her bath tub and surround were redone by BP. The employee who did our job was timely, friendly, and knowledgeable. Our shower looks great -big improvement! We would definitely recommend this company. The process from start to finish was wonderful. Would use Bath Planet again if we make changes to another bathroom in our house. We chose to wait the 48 hours before using to ensure that everything is dry and sticking. Our shower is now so beautiful and bright I can not wait to use it. Great job Bath Planet for a great experience.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1394952 Review #1394952 is a subjective opinion of poster.
Reason of review
Good quality

There was an issue but Bath Planet fixed it

I needed a bathroom one time and I saw that Bath Planet was more of a bath specialist than anything else. I went with them for my remodel and worked with their sales rep. He answered all my questions and got everything set up. Thereafter, the installation went well. We had an old tub taken out and a new shower put in plus handrails for me cause I’m getting old. Also, since we had another bathroom, we had a different shower door installed there. However, they did not order the second door and when they had to bring that door out later, it opened the wrong way. So, they had to take it back and get another order. Nevertheless, I knew these things happen, so there was no problem. Overall, I'm satisfied with Bath Planet's quality of work.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1395380 Review #1395380 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet’s Installers were top notch

One time, we asked Bath Planet to get a price on a walk-in tub. However, with our age, their rep recommended us not to get the walk-in bath because of the jets and all of those things that could bruise us if we got too close to them. Instead, he gave us a price on a walk-in shower. At the time, we had a shower but to put the new one in, we got it knocked out and extended the size of it. The old shower we had was from the 1940's. So, the installers had to replace all the plumbing because it was on the outer wall. Now that laws don't allow it to be put in there, Bath Planet's installers had to move all of it. It took a little longer than it normally would have if the installers had the plumbing already in place. Still, they did an excellent job. Also, they had a bench that came with the walk-in shower that we wanted. But then, we didn't like the bench so they put in a special one in for us. The new shower also has all the safety features, glass doors and marble walls. The installers used the top of Bath Planet's line.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1395382 Review #1395382 is a subjective opinion of poster.
Reason of review
Good quality

They really care

Can't go wrong purchasing through bath planet. Warranty great, service is fantastic. They really care about their customers. Review By: Richard Miller
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1392080 Review #1392080 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Bath Planet wasn’t pushy at all

Bath Planet did a good job. The first people I called had a lot of advertising. They were really pushy and I did not like them. So, I started doing research and Bath Planet's name came up. When I called, they were more professional, they didn't irritate the *** out of me, and I was pleased with what they did. My husband loved it, too. The installers took a regular bathtub, and they made it into a walk-in shower. My husband had a leg removed and we need to make sure that he could get in. There was no way he was gonna be able to hop all over a regular-sized tub. The installers cleaned up their stuff, but what they used spattered and sprayed. So, some of that could've been wiped down a little better. Other than that, they did the floors and did a good job. I had 10 minutes of something to do after they left, and that ain't half bad.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1395384 Review #1395384 is a subjective opinion of poster.
Reason of review
Good quality

Professionalism

High degree of professionalism, courteous, and sensitive to customer needs. Review By: Frank Skells
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1392082 Review #1392082 is a subjective opinion of poster.
Location
Indianapolis, Indiana

We are so pleased

We decided to replace our tub after the home show. We are so pleased that we chose to go with bath planet. Installers were professionals and did an outstanding job. When we are ready to replace our next tub, we will definitely be calling to have them do it as well. Review By: Elizabeth Kepner
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1392083 Review #1392083 is a subjective opinion of poster.
Location
Indianapolis, Indiana

pretty helpful

The installation went quickly. Installers were professionals. They answered my questions. The shower guys were pretty helpful. Review By: Travis Mumford
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1392081 Review #1392081 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Helpful

The installation went quickly. Installers were professionals. They answered my questions. The shower guys were pretty helpful.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1379706 Review #1379706 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Good quality

I enjoy the colors and spigots

I have thoroughly enjoyed the tub. I love being able to soak with jets. It's real a hedonistic experience. I really enjoy the colors and spigots. Review By: Kathleen Leander
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1392084 Review #1392084 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Like the quality product

I really like the easy installation and the quality product.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1379709 Review #1379709 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Good quality

Really enjoy the colors and spigots

I have thoroughly enjoyed the tub. I love being able to soak with jets. It's real a hedonistic experience. I really enjoy the colors and spigots.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1379708 Review #1379708 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Good quality

Very convenient

Very pleased with it. It has been a tremendous help. My husband has alzheimers and it makes things very convenient.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1379713 Review #1379713 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Reason of review
Good customer service

ended up choosing Bath Planet

Our bathroom remodel went very well. Our tub and shower needed updating and we ended up choosing Bath Planet. Someone came from company today and did inspection weeks after they finished for us. That may have impressed my wife the most.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1367256 Review #1367256 is a subjective opinion of poster.
Location
Indianapolis, Indiana