Upkeep

Really helped with my mobility. It will be easier to upkeep.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1379715 Review #1379715 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Bath Planet Shower Installation
Reason of review
Good quality
Bath Planet's reply to:

Not even letting them in my house

Thank you for writing Bath Planet Corporate to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance. She will need to know your local zip code, so we can reach out to our local Bath Planet dealer.
ID
#1334441 Review #1334441 is a subjective opinion of poster.

I called thinking this was going to be a simple start of project. Easier then getting a contractor.

This company does this one thing and probably as the process streamlined......WRONG

I was supposed to receive a call "first thing" this morning I called them and was told to hold she had another call little did i know my Sister was her other call we both trying to see if they where coming we both like to be there for the appointment but as it is already 10:43 it is looking like it may be one or the other any how the lady was RUDE.

I will just have to be on waiting list for the company that did my other bathroom not about to spend that much money or let a company in my house when the first contact is so terrible and inconsiderate. What am i thinking simple is not the best way to put something that is going to last in my home

Real professional

The Bath Planet of Indianapolis installers showed up and were friendly. They were real professional and kept me updated along the way. Checked with me throughout the installation to make sure it was the way I wanted it done. They cleaned up after themselves.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1360619 Review #1360619 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Bath Planet Shower Installation

Quick and Efficient Installation

I saw an article on Bath Planet and I signed up for it a year ago, but they were so busy that we never got around to doing it. I tried them again this year and they came out, and the men that worked here were wonderful. I had never seen people work so fast. They were running in and out and they were doing such a good job. They seemed to know everything that was necessary to do. They even left a name with me so that I could contact them afterwards if I had any problems, which was very good.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1345243 Review #1345243 is a subjective opinion of poster.
Service
Bath Planet Installation
Reason of review
Fast order processing

Installed very quickly

Bath Planet was able to schedule an emergency installation for us. They did a tub to shower conversion and it went very well. The installers were very polite, and they did a very good job of cleaning up after everything. All in all, I was very pleased with the installation and the speed they were able to do it with.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1345242 Review #1345242 is a subjective opinion of poster.
Service
Bath Planet Shower Installation
Reason of review
Fast order processing

I am pleased

The installers went above and beyond by even helping me with some mulch on their break. They did a great job. I am pleased with my shower.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1360620 Review #1360620 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Bath Planet Shower Installation

Highly recommend Bath Planet

I had Bath Planet install a custom, floor-to-ceiling walk-in shower. Their quality, cost and professionalism made me choose them. They're the benchmark for the industry to follow. Anybody who doesn't use this organization would be doing themselves an injustice. Likewise, their installers are the benchmark for the world to follow. Their ability to communicate and implement was seamless, and they were absolutely above board in cleanliness. If people would allow Bath Planet to visit their homes and speak to them about their process and what they offer, they would be convinced that this is the bathroom company that they should do business with.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1345241 Review #1345241 is a subjective opinion of poster.
Service
Bath Planet Shower Installation
Reason of review
Good quality
Bath Planet's reply to:

Not sure

Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance
ID
#1322788 Review #1322788 is a subjective opinion of poster.
Service
Bath Planet Shower Replacement

I am a current customer. Ordered and put my deposit May 3 promised it would be completed by August.

Nope. It yet. Pan had to be redone. Okay I get that mistakes happen finally got install of 2 walls done 4 weeks later was told while waiting would be 5 days for the doors to be installed on the day of install I’m told oh no it will be 14 days or more.

And that full payment was expected. What!! Only half the work has been done!!! Not Happy it’s now August and have a shower outnod commission’for 14 days maybe more.

I text the project manager and he didn’t get back to me so the following Day I called and text again.

Finally he did call back saying he doesn’t like dealing with negative customers so that is why He didn’t call back. Well how would you feel pay nearly 10,000$ and only 1/2 shower is in my master bath

Great purchase decision experience

Dylan and Russ from the Milford Ct store stopped in to show us what was possible in our bathroom. They had great ideas, without pushing anything at us -- and they helped us came up with a beautiful design. We were so delighted that we signed up for the services on the same day. This is something we never do -- we always get multiple estimates. The owner of the company, Joe, was available when Dylan called, each time -- for consulting as we spoke about our options. The longer we spoke, the more comfortable my husband and I were with the company. Russ even stirred our pasta so it wouldn't stick -- while Dylan and I worked out the details. LOL - what service! Looking forward to the project!
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1311197 Review #1311197 is a subjective opinion of poster.
Location
Milford, Connecticut
Service
Bath Planet Customer Care
Reason of review
Good customer service

Great job from start to finish

We liked the approach of Bath Planet and their explanation and the type of product that they had versus what we were getting done. Their sales rep was very courteous and listened to what we were talking about. He was very cooperative as well when working with the deal. The installation team was a party of one and the gentleman who did it put in a new bath shower fixture in our bathroom for us. He also put in a new base, sliding glass doors and re-upgraded a builder's type unit that was with our house when we bought it. He was very knowledgeable and neat. He made sure everything fit properly and didn't seem perturbed when he gets interrupted. So far, the quality of the work done has been good. Bath Planet's quote was accurate and they did a great job.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1317290 Review #1317290 is a subjective opinion of poster.
Service
Bath Planet Installation
Reason of review
Good quality

My father says, thanks Bath Planet!

We are really happy with the overall experience we had with Bath Planet when looking for a new shower for my father. From the sales gal at the market who was friendly and knowledgeable to the salesperson who came to the house and explained everything so Dad understood. Not pushy or overpowering like other companies. Just a friendly and fun experience. Great price as well!!
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1317291 Review #1317291 is a subjective opinion of poster.
Service
Bath Planet Sales Representative
Reason of review
Good customer service

Very smooth installation

My husband and I needed out shower replaced in our master bath. Everyone was very friendly and informative. All the staff kept us informed of price and when the project would start. Kevin, who did our shower, kept us informed of when he would arrive, picked up his items at the end of the day, and kept things clean. We both love the shower, especially the hand-held shower head and the hand bars. Great Job!
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1317292 Review #1317292 is a subjective opinion of poster.
Service
Bath Planet Shower Installation
Reason of review
Good quality

Bath Planet helped my mother return home

I was looking for a company to convert my mother's tub to a shower and settled on Bath Planet to do the job. And was I ever glad. I was told it would take 4 days and it was to our specification and color. Well it was done exactly as we requested and allowed my 88 year old mother to return to her home. I would recommend them to everyone. Thanks Bath Planet.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1294399 Review #1294399 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality

Very Efficient Installers

Our bathroom looks beautiful and updated. The installers did the work and completed it in two days! They were respectful, efficient, and didn't seem to mind all my intrusions for photos. I happily tell others about Bath Planet! It's a great product and easy to clean.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1294400 Review #1294400 is a subjective opinion of poster.
Service
Bath Planet Installation
Reason of review
Good customer service

Will definitely use Bath Planet for our second bathroom

I love my new bathroom. The Salesman was great at helping me pick out what I wanted and the Installer went above and beyond. He stayed very late the last night to get it finished for us because it was a holiday weekend and he knew we wanted to move into the house. He was very considerate of us and always checked if it was ok before changing anything. We may be calling them again for the second bathroom. Very pleased.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1294397 Review #1294397 is a subjective opinion of poster.
Service
Bath Planet Sales Representative
Reason of review
Good customer service