Bath Planet - Would definitely recommend

We were very pleased with the whole experience from the gentleman that came and gave us the estimate, to the crew that came for installation. The product looks very nice. The contractors were very professional. Attention to detail was spot on. Would definitely use again and would definitely refer.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1246889 Review #1246889 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - Great advice from the Design Consultant

Absolutely love the beautiful job, the people we worked with have been amazing. We are beyond pleased. It was done in the time frame you gave us and no one tried to sell us anything over what we wanted. In fact the one thing I thought we wanted they didn't recommend it as we would have been unhappy and it was more expensive. We will definitely recommend Bath Planet to everyone. Thank you!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1246892 Review #1246892 is a subjective opinion of poster.
Reason of review
Good customer service

Bath Planet - Great Installation

We recently had our bathroom remodeled by Bath Planet and we are extremely pleased with the results.  Our installer went above and beyond simply installing the new bathtub and shower. He was very willing to answer any questions and explained exactly what he was doing throughout the process and why. He was very meticulous in cleaning up after himself every day before he left. He put drop cloths on the stairs up to the bathroom to catch any dirt and removed them every night until the job was finished.  We would have no problems having Bath Planet do future remodels.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1226755 Review #1226755 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - Wonderful experience from start to finish

I always expect the best from people or companies that I've hired to do work for me, but sometimes things go a little wrong or something is left undone.  But, my experience with Bath Planet was wonderful, not only were the people that came to my home very nice and professional but their workmanship was excellent in all ways. The new step-in shower is beautiful and the granite look (Juparana Granite) was just the look I wanted. Now I plan on a color scheme based on those colors - tans, caramel, soft gold and black.  Thank you Bath Planet.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1226757 Review #1226757 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - Install crew was amazing

We contacted Bath Planet to have our guest and Master bath remodeled.  From our first encounter with their Design Consultants we have received beyond exceptional service! They helped us design our bathrooms to be modern and elegant. Once we had everything picked out to our specifications, the Installers came to do the work. They were professional and worked quickly to have both bathrooms completed in four days! Yes Four! They kept us informed throughout the entire process, they asked our preference on tiny details, and any problems that arose they handled with care and efficiency. The service we have received has been amazing from start to finish. Everything is perfect, and we absolutely love our new bathrooms. We Highly recommend Bath Planet for your bathroom remodels!  Thank you so much for the excellent work!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1226759 Review #1226759 is a subjective opinion of poster.
Reason of review
Good customer service

Bath Planet - Happy with our new shower

Bath Planet has quality products, good pricing, and great service.  We were at a home show where they had a nice display, and we had them come out and present all the details, which seemed like a good deal. The sales representative did a really good job at telling me what was going to happen, explaining the different costs and the timelines, and keeping in touch with me when they were going to start and what was happening. He had a lot of knowledge about their product. And when he didn’t know, he would reach out to someone else. The installation guys did a great job as well. They got right in and got started and the installation was done before I knew it. We had them do a shower installation. And we had them customize the way it opens. It wasn’t the traditional way.  I had a fabulous experience, and I would definitely choose them again and choose the product again.
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#1200393 Review #1200393 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - Very easy process

We had our shower gutted & replaced.  The entire process from sales approach to installation went amazingly well. Really liked the no pressure straight forward sales approach. The follow-up communication was excellent. The installation went well with only a slight delay due to a miss-cut of one of the shower walls. However the shower looks great!  Big improvement from before.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1200396 Review #1200396 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - Install crew was very respectful

Bath Planet had the reputation and long term standing behind their work than when I go with the old Lowe's route and be stuck with what I get.  The sales rep was really nice and he answered all of our questions very thoroughly. We loved knowing exactly what's going to happen. I'm not big on salesmen, but he was a good one. We upgraded our master bath and put in a new shower and sink. The installers were very respectful of everything, and they kept everything clean. They were a good crew and they cleaned it all up in the end.  We would recommend them to other people.
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#1200397 Review #1200397 is a subjective opinion of poster.
Reason of review
Good customer service

Bath Planet - Better materials and installed it in 2 days

I looked at four other companies and had three other sales representatives come to our home.  What Bath Planet won me over the most was the explanation of the installation and the materials. The materials were better than the other companies and the installation, instead of like a one-day rush, it was two days which makes sense. They had to take my existing tub out because it had rusted. So, it was a little bit more complicated than just putting the shower. And they had to remove the existing tub and the wall to make sure there was no mold. And then, instead of having the bath put back in, I had a shower stall put in.  So, for them doing it two days, that was a selling point for me.
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#1180581 Review #1180581 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet made my bathroom more accessible

I am a disabled veteran and I absolutely love my new walk in tub!!  The gentlemen involved in the whole process are true professionals. I didn't have any problems during the whole process. I would highly recommend Bath Planet to my friends.  Thank you for making my bathroom more accessible!
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#1180582 Review #1180582 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - I love my new walk-in shower

I had a great experience when I had my bathroom redone to a walk I shower. They are professional and give you good advice, which honestly I don’t know anything about plumbing and bathroom renovations but they guide you through it. And I love how it turn out.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1180584 Review #1180584 is a subjective opinion of poster.
Reason of review
Good quality

We connected with Bath Planet

Bath Planet converted my bathtub into a full walk-in shower.  We went to several companies and Bath Planet was one of the ones that we connected with. They were not aggressive, but were mindful about giving me calls and checking up on me. They had a sales rep come out to the house to do measurements and give us an estimate. We really liked him. He was transparent about everything.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161854 Review #1161854 is a subjective opinion of poster.
Reason of review
Good customer service

Bath Planet made it fun

We could not be happier with the incredible and beautiful shower Bath Planet created for us.  The entire experience - from consultation to install - was flawless! They took out both a shower stall and a tub and created a gigantic two-person shower. It is absolutely stunning! Hard to believe that someone might say a remodel process was fun - but it was. Our final result rivals what our friends have had done in their homes at double the time and double the cost! Craftsmanship, materials, and design exceeded our expectations.  We love what you did and can't wait to have you back out tackle the challenge on the second floor!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161855 Review #1161855 is a subjective opinion of poster.
Reason of review
Good quality

Bath Planet - Installation went great

We bought a shower insert from Bath Planet four months ago.  We liked their cost-effectiveness. Their sales rep was very accommodating and educational and he knew what he was talking about. The installation team was great and they cleaned up after themselves.  I would recommend Bath Planet to anybody.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161856 Review #1161856 is a subjective opinion of poster.
Reason of review
Good customer service
Bath Planet's reply to:

Bath Planet - Tried to up sell! Deceiving!

Thank you for contacting Bath Planet Corporate. We are sorry to hear that we couldn’t earn your business. All of our Bath Planet dealers are independently owned and operated, so we don’t control their pricing, we just manufacture the products. We don’t know the exact details of your project, but we do recommend that customers tear our their existing bathtub down to the studs, because it a lot of cases there is wood rot, water damage, mold or mildew behind the walls and we want to fix that before we install the new bath system. Doing a replacement would obviously cost more than just putting a bath liner over your existing tub. However, feel free to take a look at this 2017 Cost vs. Value website that shows the average cost of a full bathroom remodel and you’ll find that the pricing they gave you is not far off. http://www.remodeling.hw.net/cost-vs-value/bathroom-remodel?y=2017
ID
#1135737 Review #1135737 is a subjective opinion of poster.
Reason of review
Poor customer service

We had an appointment to find out about tiling or doing a tub surround. We were told we would have to have them tear everything down to the studs, buy a new tub from them.

They would also have to do all new plumbing and flooring to do the job, around 21,000 dollars! They wont just put the tub surround in.

He also said good luck getting someone to do the tub area for less than 10,000 dollars. I wont be pressured like that.