Bath Planet helped my mother return home

I was looking for a company to convert my mother's tub to a shower and settled on Bath Planet to do the job. And was I ever glad. I was told it would take 4 days and it was to our specification and color. Well it was done exactly as we requested and allowed my 88 year old mother to return to her home. I would recommend them to everyone. Thanks Bath Planet.
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#1294399 Review #1294399 is a subjective opinion of poster.
Reason of review
Good quality

Very Efficient Installers

Our bathroom looks beautiful and updated. The installers did the work and completed it in two days! They were respectful, efficient, and didn't seem to mind all my intrusions for photos. I happily tell others about Bath Planet! It's a great product and easy to clean.
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#1294400 Review #1294400 is a subjective opinion of poster.
Reason of review
Good customer service

Will definitely use Bath Planet for our second bathroom

I love my new bathroom. The Salesman was great at helping me pick out what I wanted and the Installer went above and beyond. He stayed very late the last night to get it finished for us because it was a holiday weekend and he knew we wanted to move into the house. He was very considerate of us and always checked if it was ok before changing anything. We may be calling them again for the second bathroom. Very pleased.
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#1294397 Review #1294397 is a subjective opinion of poster.
Reason of review
Good customer service

Beyond what I could have imagined

The entire process of remodeling my two bathrooms was beyond what I could have imagined. Bath Planet’s team did a phenomenal job. They were professional, personable, courteous and treating my home as if it were their own. I couldn’t have asked for a more pleasant experience. The bathrooms look absolutely amazing. I wish I could upload pictures with this review. Again, I want to thank the remodel team Braxton, Mark and Victor for a job well done. I also want extend thanks to Nick and Mike for their keeping me and Lollie informed and inspired.
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#1269054 Review #1269054 is a subjective opinion of poster.
Reason of review
Good quality
Bath Planet's reply to:

They are terrible. They never get back to you, Get someone else.

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela Swart for further assistance.
author's review
ID
#1257356 Review #1257356 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

I met with them for a quote. I left work to be there and met with Dylan.

I called 5 times and still cannot get a quote. They are terrible. I am going to another company. If they treat you this bad upfront, you cannot do business with them.

I now use Bath fitters. It was a complete waste of my time. Do not use them. There customer service is terrible.

Try to get different quotes from other companies.

I would never recommend this company or waste my time with them. If I read some of the reviews beforehand, I would have seen that other people have the same issue with them.

If a company cannot even get a quote to you, it speaks volumes about the company and this one was terrible. Even after speaking to one of the owners, they still didn't get back to me.

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Wonderful Installers

We are so happy with our new bathroom. We were equally happy and pleased with the young men who gave of their time, talent and attitude when working our home for 3 days. I would adopt the whole crew!
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#1269056 Review #1269056 is a subjective opinion of poster.
Reason of review
Good customer service

Highly recommend Bath Planet

I can’t say enough about how great this company is! Kudos to Bath Planet and most of all James! Excellent work and am so very happy with the end product. It’s beautiful. I highly recommend anyone looking for a walk-in shower this is your company you need!!!!
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#1269057 Review #1269057 is a subjective opinion of poster.
Reason of review
Good quality
New Reviewer

Bathroom Renovation

Our bathroom makeover was recently completed by Bath Planet and we are extremely pleased with the results. The sales staff and installer were very professional and I would recommend their services. Their knowledge and expertise were outstanding.From start to finish , all went smoothly. An error on the placement of the order was quickly remedied by the installer who did a pre inspection to get the exact measurements. After an early start on the day of installation, everything was completed in the early afternoon . After a number of attempts to contact Bath Planet, the final phase of the project was completed and this customer was thoroughly satisfied. I would be more than happy to have pictures taken of my project and would recommend them in the future
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#1240873 Review #1240873 is a subjective opinion of poster.
Pros
  • Shower makeover
  • I like the shower enclosure
  • Product line
Reason of review
Good customer service

Much easier to clean

The process was efficient and easy, from the initial sales talk, to choosing the options, to the quick and expert install. The shower is much better than the original and much easier to clean as well.
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#1246888 Review #1246888 is a subjective opinion of poster.
Reason of review
Good quality

Would definitely recommend

We were very pleased with the whole experience from the gentleman that came and gave us the estimate, to the crew that came for installation. The product looks very nice. The contractors were very professional. Attention to detail was spot on. Would definitely use again and would definitely refer.
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#1246889 Review #1246889 is a subjective opinion of poster.
Reason of review
Good quality

Great advice from the Design Consultant

Absolutely love the beautiful job, the people we worked with have been amazing. We are beyond pleased. It was done in the time frame you gave us and no one tried to sell us anything over what we wanted. In fact the one thing I thought we wanted they didn't recommend it as we would have been unhappy and it was more expensive. We will definitely recommend Bath Planet to everyone. Thank you!
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#1246892 Review #1246892 is a subjective opinion of poster.
Reason of review
Good customer service

Great Installation

We recently had our bathroom remodeled by Bath Planet and we are extremely pleased with the results.  Our installer went above and beyond simply installing the new bathtub and shower. He was very willing to answer any questions and explained exactly what he was doing throughout the process and why. He was very meticulous in cleaning up after himself every day before he left. He put drop cloths on the stairs up to the bathroom to catch any dirt and removed them every night until the job was finished.  We would have no problems having Bath Planet do future remodels.
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#1226755 Review #1226755 is a subjective opinion of poster.
Reason of review
Good quality

Wonderful experience from start to finish

I always expect the best from people or companies that I've hired to do work for me, but sometimes things go a little wrong or something is left undone.  But, my experience with Bath Planet was wonderful, not only were the people that came to my home very nice and professional but their workmanship was excellent in all ways. The new step-in shower is beautiful and the granite look (Juparana Granite) was just the look I wanted. Now I plan on a color scheme based on those colors - tans, caramel, soft gold and black.  Thank you Bath Planet.
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#1226757 Review #1226757 is a subjective opinion of poster.
Reason of review
Good quality

Install crew was amazing

We contacted Bath Planet to have our guest and Master bath remodeled.  From our first encounter with their Design Consultants we have received beyond exceptional service! They helped us design our bathrooms to be modern and elegant. Once we had everything picked out to our specifications, the Installers came to do the work. They were professional and worked quickly to have both bathrooms completed in four days! Yes Four! They kept us informed throughout the entire process, they asked our preference on tiny details, and any problems that arose they handled with care and efficiency. The service we have received has been amazing from start to finish. Everything is perfect, and we absolutely love our new bathrooms. We Highly recommend Bath Planet for your bathroom remodels!  Thank you so much for the excellent work!
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#1226759 Review #1226759 is a subjective opinion of poster.
Reason of review
Good customer service

Happy with our new shower

Bath Planet has quality products, good pricing, and great service.  We were at a home show where they had a nice display, and we had them come out and present all the details, which seemed like a good deal. The sales representative did a really good job at telling me what was going to happen, explaining the different costs and the timelines, and keeping in touch with me when they were going to start and what was happening. He had a lot of knowledge about their product. And when he didn’t know, he would reach out to someone else. The installation guys did a great job as well. They got right in and got started and the installation was done before I knew it. We had them do a shower installation. And we had them customize the way it opens. It wasn’t the traditional way.  I had a fabulous experience, and I would definitely choose them again and choose the product again.
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#1200393 Review #1200393 is a subjective opinion of poster.
Reason of review
Good quality
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