shower bathroom job installation home tub sales experience house installers

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Very easy process | Bath Planet review

We had our shower gutted & replaced.  The entire process from sales approach to installation went amazingly well. Really liked the no pressure straight forward sales approach. The follow-up communication was excellent. The installation went well with only a slight delay due to a miss-cut of one of the shower walls. However the shower looks great!  Big improvement from before.
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#1200396 Review #1200396 is a subjective opinion of poster.
Reason of review
Good quality

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Install crew was very respectful | Bath Planet review

Bath Planet had the reputation and long term standing behind their work than when I go with the old Lowe's route and be stuck with what I get.  The sales rep was really nice and he answered all of our questions very thoroughly. We loved knowing exactly what's going to happen. I'm not big on salesmen, but he was a good one. We upgraded our master bath and put in a new shower and sink. The installers were very respectful of everything, and they kept everything clean. They were a good crew and they cleaned it all up in the end.  We would recommend them to other people.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1200397 Review #1200397 is a subjective opinion of poster.
Reason of review
Good customer service

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Better materials and installed it in 2 days | Bath Planet review

I looked at four other companies and had three other sales representatives come to our home.  What Bath Planet won me over the most was the explanation of the installation and the materials. The materials were better than the other companies and the installation, instead of like a one-day rush, it was two days which makes sense. They had to take my existing tub out because it had rusted. So, it was a little bit more complicated than just putting the shower. And they had to remove the existing tub and the wall to make sure there was no mold. And then, instead of having the bath put back in, I had a shower stall put in.  So, for them doing it two days, that was a selling point for me.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1180581 Review #1180581 is a subjective opinion of poster.
Reason of review
Good quality

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Verified Reviewer

Bath Planet made my bathroom more accessible

I am a disabled veteran and I absolutely love my new walk in tub!!  The gentlemen involved in the whole process are true professionals. I didn't have any problems during the whole process. I would highly recommend Bath Planet to my friends.  Thank you for making my bathroom more accessible!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1180582 Review #1180582 is a subjective opinion of poster.
Reason of review
Good quality

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I love my new walk-in shower | Bath Planet review

I had a great experience when I had my bathroom redone to a walk I shower. They are professional and give you good advice, which honestly I don’t know anything about plumbing and bathroom renovations but they guide you through it. And I love how it turn out.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1180584 Review #1180584 is a subjective opinion of poster.
Reason of review
Good quality

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We connected with Bath Planet

Bath Planet converted my bathtub into a full walk-in shower.  We went to several companies and Bath Planet was one of the ones that we connected with. They were not aggressive, but were mindful about giving me calls and checking up on me. They had a sales rep come out to the house to do measurements and give us an estimate. We really liked him. He was transparent about everything.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161854 Review #1161854 is a subjective opinion of poster.
Reason of review
Good customer service

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Bath Planet made it fun

We could not be happier with the incredible and beautiful shower Bath Planet created for us.  The entire experience - from consultation to install - was flawless! They took out both a shower stall and a tub and created a gigantic two-person shower. It is absolutely stunning! Hard to believe that someone might say a remodel process was fun - but it was. Our final result rivals what our friends have had done in their homes at double the time and double the cost! Craftsmanship, materials, and design exceeded our expectations.  We love what you did and can't wait to have you back out tackle the challenge on the second floor!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161855 Review #1161855 is a subjective opinion of poster.
Reason of review
Good quality

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Installation went great | Bath Planet review

We bought a shower insert from Bath Planet four months ago.  We liked their cost-effectiveness. Their sales rep was very accommodating and educational and he knew what he was talking about. The installation team was great and they cleaned up after themselves.  I would recommend Bath Planet to anybody.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161856 Review #1161856 is a subjective opinion of poster.
Reason of review
Good customer service
Bath Planet's reply to:

Tried to up sell! Deceiving! | Bath Planet review

Thank you for contacting Bath Planet Corporate. We are sorry to hear that we couldn’t earn your business. All of our Bath Planet dealers are independently owned and operated, so we don’t control their pricing, we just manufacture the products. We don’t know the exact details of your project, but we do recommend that customers tear our their existing bathtub down to the studs, because it a lot of cases there is wood rot, water damage, mold or mildew behind the walls and we want to fix that before we install the new bath system. Doing a replacement would obviously cost more than just putting a bath liner over your existing tub. However, feel free to take a look at this 2017 Cost vs. Value website that shows the average cost of a full bathroom remodel and you’ll find that the pricing they gave you is not far off. http://www.remodeling.hw.net/cost-vs-value/bathroom-remodel?y=2017
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#1135737 Review #1135737 is a subjective opinion of poster.
Reason of review
Poor customer service

We had an appointment to find out about tiling or doing a tub surround. We were told we would have to have them tear everything down to the studs, buy a new tub from them.

They would also have to do all new plumbing and flooring to do the job, around 21,000 dollars! They wont just put the tub surround in.

He also said good luck getting someone to do the tub area for less than 10,000 dollars. I wont be pressured like that.

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Verified Reviewer

Bath Planet installers were meticulous

Bath Planet took out our Fiberglass shower and replaced it with a beautiful acrylic shower system all in one day.  They also disposed of all used materials. The workers showed great expertise, were courteous, and meticulous in all they did. In addition, they replaced the bathroom fixtures, lights and mirror in the baths vanity area.  This group of workers are the best and I would highly recommend them!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1142310 Review #1142310 is a subjective opinion of poster.
Reason of review
Good quality