Install crew was amazing | Bath Planet

We contacted Bath Planet to have our guest and Master bath remodeled.  From our first encounter with their Design Consultants we have received beyond exceptional service! They helped us design our bathrooms to be modern and elegant. Once we had everything picked out to our specifications, the Installers came to do the work. They were professional and worked quickly to have both bathrooms completed in four days! Yes Four! They kept us informed throughout the entire process, they asked our preference on tiny details, and any problems that arose they handled with care and efficiency. The service we have received has been amazing from start to finish. Everything is perfect, and we absolutely love our new bathrooms. We Highly recommend Bath Planet for your bathroom remodels!  Thank you so much for the excellent work!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1226759 Review #1226759 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good customer service

Bath Planet made it fun

We could not be happier with the incredible and beautiful shower Bath Planet created for us.  The entire experience - from consultation to install - was flawless! They took out both a shower stall and a tub and created a gigantic two-person shower. It is absolutely stunning! Hard to believe that someone might say a remodel process was fun - but it was. Our final result rivals what our friends have had done in their homes at double the time and double the cost! Craftsmanship, materials, and design exceeded our expectations.  We love what you did and can't wait to have you back out tackle the challenge on the second floor!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1161855 Review #1161855 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality

Bath Planet remodeled our mobile home bathroom

We live in a mobile home and we had a fiberglass tub but my sister and I are on the heavy side and we could feel it.  We wanted a walk-in shower and everything was done exceptionally well. Everyone was friendly too. The Design Consultant came in and she helped us as much as she could. The crew came on the day that they were supposed to. They had the walk-in shower put in in five hours and did a beautiful work. Afterwards, they told us to give them a call if we have any issues and they would take care of it for us. When my sister came home from work, her jaw fell to the floor three times. She was so dumbfounded and we're really happy with the work done.  Bath Planet is great and I would recommend them to anyone.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1125427 Review #1125427 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality

Both my friend and I bought from Bath Planet

A friend had used Bath Planet and is very happy with her bathroom. I looked at her bathroom then decided that’s what I wanted and I've never been sorry. The fact that they did everything in one day pleased me to no end because I don’t like a lot of confusion. They just got in, did their job, cleaned up and left. I love the shower and it's perfect for me. I'm very happy with Bath Planet and I would recommend them.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1109164 Review #1109164 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality

We bought 2 bathrooms from Bath Planet

I bought two bathrooms, replacing our shower stall, and replacing a bathtub from Bath Planet and the price was right.  The reps were great and we agreed with what products we wanted. Also, the installation guys did everything perfectly according to schedule.  Bath Planet got the job done in the time they said they would get it done and we're happy with our experience.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1109165 Review #1109165 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality
Resolved
Bath Planet's reply to:

Resolved: Bathroom renovation - tub to shower& sink top for POIRO | Bath Planet in Denver, Colorado

Thank you for writing Bath Planet to let us know about the lack of communication from our dealer regarding your installation. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied and we will reach out to your local dealer. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
Review
#1087556 Review #1087556 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Order processing issue

Update by user Aug 17, 2017

Thanks to Shelley & Angela in Customer Service, and Mark the Project Mgr, our project is on track and scheduled for 31 Aug. Thanks for your prompt action. Pip & Herbie Poiro

Update by user Aug 17, 2017

Talked with Shelley in Customer Svc who relayed us to Mark, the Project Mr. He researched our project and scheduled the work for a 31 Aug & 1Sep completion.

On 16 Aug Angela followed up make sure that we had resolved the issues.

Thanks to everyone for taking such prompt action. Pip&Herbie Poiro

Update by user Aug 15, 2017

Attempted to contact Angela at 800-963-8817. This is nothing but an advertising line that referring me to yet another ad line.

Original review posted by user Aug 14, 2017

Contract signed and deposit check given to Mitchell Gearhart, BathPlanet Rep, on 12 Apr 2017. Understanding that work would take one day, at most 2 days beginning mid July 2017.

Received email from Mr Gearhart 6 Jun stating" I wanted to touch base with you about your project. We are receiving the rest of your parts and are being shipped within the next week. We will reach out to you with an install request.... I called him mid July, left a phone message to find out what happened.

A day later he called and without any explanation, said the 1st or 2nd week of Aug 2017 they would look to begin the work. It is now 14 Aug and we are still waiting for any info.

I'm writing this as we have not had the work done and no one from the company has contacted us. Please provide any info that would resolve this problem.

Found Bath Planet at a Show

We were at a business trade show and I liked the approach of the lady from Bath Planet.  We had them remodel our bathroom and the installation team was wonderful and I couldn’t have asked for a better team. I love the bathroom. And overall, it was a great experience with Bath Planet. They were personable.  I would recommend them to anyone.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1096261 Review #1096261 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality

Bath tub system | Bath Planet

He was on time and did a fantastic job on our tub. So nice to be able to just step in instead of trying to get my legs over the tube to get in. Love it and looks so good as well. He cleaned up after himself and was very clean . We do not bath so will get lots of use of this. I would recommend this to any one who hates climbing over the tub to get in. Great idea especially for us that have aged and find it so hard to get into these newer deep tubs. We will enjoy this so much.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1081311 Review #1081311 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling

Stayed within my budget | Bath Planet

I had Bath Planet remodel my tub, and the sales representative had an excellent presentation of different models.  He also taught me how I could stay in my budget and still have something real nice. The whole team was knowledgeable and friendly, and the installation crew was wonderful. My bathroom was remodeled in one day. It was very clean and they did a wonderful job. I love it.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1083005 Review #1083005 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good quality

Installed in 1 Day | Bath Planet

I was skeptical about having a bath done in one day.  I have to tell you I would recommend Bath Planet to anyone considering this. They were so professional, as well as neat and clean and our bathroom looks fabulous. They are exceptional. Thank you.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

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#1083007 Review #1083007 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Good customer service