Reply by Bath Planet

Thank you for writing Bath Planet to let us know about your concern. Bath Planet dealers have exclusive territories that we have to stay in and sometimes if a customer is a few hours outside of that territory we don't have the manpower to cover it. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Denison, Texas

I met representatives of bath planet at our local trade show. I told them my kids wanted to do a shower remodel.

I asked where they would go to and was told the whole state of Texas. Set up an appointment.

It was later canceled by bath planet because it was out of their jurisdiction. They live in Katy.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review