Reply by Bath Planet

Thank you for writing Bath Planet to let us know about your concerns regarding the lack of communication from our dealer. Our dealers pride themselves on providing the best customer service in the bath remodeling industry and we apologize that this wasn't your experience. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Simi Valley, California
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality

Product mix up, failure to call back after work completed by management. Very expensive for what you get. Workers worked hard, not their fault.

Product or Service Mentioned: Bath Planet Bathroom Remodeling.

Reason of review: Pricing issue.

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