Reply by Bath Planet

Thank you for writing Bath Planet to let us know about your concerns. We apologize that the installation took longer than usual and that the installers didn't clean up after themselves. We train our dealers to leave someone's home cleaner than they found it. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Pittsburgh, Pennsylvania

Had our bathroom done recently. I am not pleased at all.

Cuts were not straight, gaps were hideous. Their comment was, I ll caulk it and you'll never know. Materials were never on scene when needed, communication between workers and management was unheard of. Wall panels are not tight in many places.

We had given them extra days to do the job and in total took 6 days. The trash pile stayed in my yard for almost as long. We had changed our minds on a couple of things the next day after a salesman was here, the changes were never passed on when things started to arrive.

Gobs of caulking along edges and we still had to finish the caulking. I will never recommend this company to anyone.

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Put a board up to finish end of wall they put in. Now I can't open the drawers by that wall as they catch on their board.

They should have checked.

Left a huge mess. Did not put a tarp down like salesman said they would through rest of house.


Don't pay them. You have a contract if work was not done to your satisfaction.