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Verified Reviewer

Great quality for the money | Bath Planet

Bath Planet had a solid tub instead of tile. It was a drop-in-one-piece and I liked that. So, I got the regular tub with the side from them and the rep who helped me was great. He answered all my questions. The installation also went really well and the quality of the work was excellent. So far, everything has been really good. I also had some people asking about the tub and I told them where I got it. With Bath Planet, you really get quality for your money.
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Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
Review
#1415582 Review #1415582 is a subjective opinion of poster.
Service
Bath Planet Bathtub Installation
Reason of review
Good quality
Bath Planet's reply to:

Worst Tub Ever | Bath Planet in El Segundo, California

Thank you for writing Bath Planet Corporate to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
author's review
Review
#1397294 Review #1397294 is a subjective opinion of poster.
Service
Bath Planet Bathtub Installation

My Tube only lasted 4 years the the install was a joke. It cracked were you step in and they would not fix it. Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever,.Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever, Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub EverWorst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever Worst Tub Ever

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bath Planet wasn’t pushy at all

Bath Planet did a good job. The first people I called had a lot of advertising. They were really pushy and I did not like them. So, I started doing research and Bath Planet's name came up. When I called, they were more professional, they didn't irritate the *** out of me, and I was pleased with what they did. My husband loved it, too. The installers took a regular bathtub, and they made it into a walk-in shower. My husband had a leg removed and we need to make sure that he could get in. There was no way he was gonna be able to hop all over a regular-sized tub. The installers cleaned up their stuff, but what they used spattered and sprayed. So, some of that could've been wiped down a little better. Other than that, they did the floors and did a good job. I had 10 minutes of something to do after they left, and that ain't half bad.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
Review
#1395384 Review #1395384 is a subjective opinion of poster.
Service
Bath Planet Bathtub Installation
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

10 out of 10 | Bath Planet

We ABSOLUTELY love our new bathtub, not only has it transformed our bathroom into a whole new modern look, and the tub and glass doors itself are more than I could ask for! I was very pleased with how quick they got it all done and even cleaned everything up! I would definitely recommend BathPlanet to all my friends and family. Thank you again for going above and beyond.
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
Review
#1370899 Review #1370899 is a subjective opinion of poster.
Service
Bath Planet Bathtub Installation
Reason of review
Good quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bath Planet made my bathroom more accessible

I am a disabled veteran and I absolutely love my new walk in tub!!  The gentlemen involved in the whole process are true professionals. I didn't have any problems during the whole process. I would highly recommend Bath Planet to my friends.  Thank you for making my bathroom more accessible!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
Review
#1180582 Review #1180582 is a subjective opinion of poster.
Service
Bath Planet Bathtub Installation
Reason of review
Good quality
Bath Planet's reply to:

Left cement floor showing | Bath Planet

Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance.
author's review
Review
#1095349 Review #1095349 is a subjective opinion of poster.
Service
Bath Planet Bathtub Installation
Pros
  • Tub is nice
Cons
  • Not fixing the floor to begin with when the tub was put in
Reason of review
Poor customer service
Preferred solution
fix the dam thing!!!!
Tags
  • Indianapolis Bath Planet

I ordered a new tub through Bath Planet in April of 2016. It took you forever to finally put it in, but they did a good job when they finally did it.

The only thing was the new tub was narrower than the old one and left a 2 inch gap between the linoleum and the tub. I continued to try to contact you to see if you could fix this and finally someone came out about four or five months ago and said, oh yes we can fix this (I also asked for another towel bar). So far, I have not heard one word from you. I have the extra linoleum and even the glue to fix this, but I have not heard one word from you.

For $7000.00 (& more) I think you could fix this. It is kind of disgusting to look at a nice tub, but then look down to see cement slab showing in front of the tub.

Are you guys always this slow??? Donna McCord 765-296-3366 argeneau@comcast.net

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Bath Planet Products and Services Reviews

1. Very Happy with Bath Planet Indianapolis

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3. Workmanship at Bath Planet Indianapolis was great

4. Very professional experience with Bath Planet of Indianapolis

5. Bath Planet – they were fantastic