Reply by Bath Planet Dec 21, 2016

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Author's
Morro Bay, California
1 comment

I signed a contract and paid a $5000.00 deposit on 12/7/2015.I'm still waiting for my new bathroom.

I've called several times and asked them to return my call.

When they finally return my call they always have an excuse.My next call will be to my lawyer.

Review #842710 is a subjective opinion of a user.

1.0
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Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Advertised vs Delivered
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Customer service
Warranty
PRODUCT OR SERVICE Bath Planet Customer Care
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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Comments

Anonymous
#1167512

Curious as to your location.I am in almost exact situation and am out $2000+.

No answers to calls, salesperson I originally talked to says no longer working for company.

When going to location, they say at the gate that we need an appointment (circular argument if I can't get ahold of them).I am located in Bethel Park, PA.

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