Reply by Bath Planet

Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. We have spoken with this particular dealer and they let us know that they have replaced the bathtub with a new one and the customer is now happy.
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Palatine, Illinois
1.0
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Nothing was done up to code: not plumbing supplies and drain; not insulation; not framing; NOTHING!It's been 2 months now and they're not done yet, they remove your tub then use your lack of a bathroom to leverage your compliance.

No permit was pulled. They put no support behind drywall. They left a foot of unsupported drywall behind my walls. They promised to frame if necessary.

I only found this when they removed the walls they allready installed for the inspector. They wanted to cut floor joists out of my floor.

They broke stuff, and so much more.WORST PEOPLE I HAVE EVER WORKED WITH!

Reason of review: Bad quality.

Monetary Loss: $20000.

Preferred solution: Full refund.

I didn't like: Being lied to.

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