I contacted Bath Planet today regarding a free estimate to have some work done on my bathroom. I was asked a series of questions regarding my home and then I was asked about my wife.
I stated my wife would not be available for any appointment because I'm the one that handles all repairs in my home. I was refused an estimate by Bath Planet because I would not set up a time for them to speak to my wife.
My wife is not the person who called nor does she handle any repairs in my home. It is a disservice to a customer when they can't get an estimate because I refuse to set up an appointment to let you speak with my wife.
Product or Service Mentioned: Bath Planet Customer Care.
Reason of review: Poor customer service.
I liked: Very sad.
I didn't like: Refused service for not including wife in estimate.