I had a bath tub renovation completed by a Bath Planet competitor in Washington state in March 2019. When I originally relocated to Montana, I was disappointed to learn that neither Bath Planet nor this competitor had a footprint in Montana. On a random visit to the Billings mall, I was very pleased to see that Bath Planet had their grand opening two weeks prior. I walked-through the showroom and spoke with a sales associate, who was an excellent source for answers I had about Bath Planet's products. A few days later, a received a follow-up call from a Bath Planet representative to schedule the in-home consultation. I returned to the Bath Planet showroom and spoke with a different sales associate, who was also excellent at answering some of the questions that I wanted to address before the in-home consultation. After the second visit to the showroom, I had narrowed down the design options that I wanted to consider. A day or so later, two sales consultants were at my home for the consultation, and their presentation was a thorough demonstration about the Bath Planet product line and how Bath Planet was different than the competitor I used previously for a similar renovation. The sales consultants were able to answer some additional design questions, and I was able to finalize the style that I wanted for my tub-to-shower conversion. Within the estimated time range for the customized shower to be manufactured, the installer and plumber were on-site to complete the conversion. Both gentlemen were attentive, courteous, and professional during the day-long installation process. Just after 17:00, I had a luxurious new shower, fully customized to my personal taste, to replace the original, 25 year-old bathtub insert. Two weeks later after the installation, I have been very pleased with the look and feel of my new shower. The quality of the shower (and sliding doors) is exemplary, and I have the comfort of knowing that my Bath Planet product is backed by a lifetime warranty. This new shower is exactly what I wanted to replace the bath tub, and I am recommending Bath Planet to friends and neighbors as an excellent provider for a bathroom renovation.