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Bath Planet's reply dated May 18, 2020 to: Guest-1921273's review
We love our new walkin shower
Was please with the work
Installation was completed on time
We had both a tub and walk-in shower installed. It was done on time, with very friendly service.
The result is absolutely top-notch.
Completely upgraded our home! They earned all 5 stars.
Premo did an amazing job!
Premo just left after taking out our old tub and replacing it with a new one and also doing our surrounding walls. He was so very professional, neat, quiet and respectful of our house.
He worked very hard and never took a break that I saw.
Our bathroom looks amazing. Thank you Premo!
User's recommendation: I would ask for Premo for any installation work that needs to be done.
Bath Planet treated our home with respect
When the people came into the house, the first thing they did was to remove shoes as to not track any dirt into the house. They were informed they could leave them on.
They worked fast and timely and made sure any messes were cleaned up before they left.
They also made sure to ask questions on things to make sure they were right to my liking. Great people to work with.
Found Bath Planet at the local Mall
I had a bath tub renovation completed by a Bath Planet competitor in Washington state in March 2019. When I originally relocated to Montana, I was disappointed to learn that neither Bath Planet nor this competitor had a footprint in Montana.
On a random visit to the Billings mall, I was very pleased to see that Bath Planet had their grand opening two weeks prior. I walked-through the showroom and spoke with a sales associate, who was an excellent source for answers I had about Bath Planet's products. A few days later, a received a follow-up call from a Bath Planet representative to schedule the in-home consultation. I returned to the Bath Planet showroom and spoke with a different sales associate, who was also excellent at answering some of the questions that I wanted to address before the in-home consultation.
After the second visit to the showroom, I had narrowed down the design options that I wanted to consider. A day or so later, two sales consultants were at my home for the consultation, and their presentation was a thorough demonstration about the Bath Planet product line and how Bath Planet was different than the competitor I used previously for a similar renovation. The sales consultants were able to answer some additional design questions, and I was able to finalize the style that I wanted for my tub-to-shower conversion. Within the estimated time range for the customized shower to be manufactured, the installer and plumber were on-site to complete the conversion.
Both gentlemen were attentive, courteous, and professional during the day-long installation process. Just after 17:00, I had a luxurious new shower, fully customized to my personal taste, to replace the original, 25 year-old bathtub insert. Two weeks later after the installation, I have been very pleased with the look and feel of my new shower.
The quality of the shower (and sliding doors) is exemplary, and I have the comfort of knowing that my Bath Planet product is backed by a lifetime warranty. This new shower is exactly what I wanted to replace the bath tub, and I am recommending Bath Planet to friends and neighbors as an excellent provider for a bathroom renovation.
Bath Planet of Indianapolis team is beyond professional
My wife and I just replaced our master bath shower and we could not be more thrilled with how it turned out. The Bath Planet of Indianapolis team is beyond professional beginning with the design planning, financial aspects, installation team, and follow up inspections. Each step of the way has been smooth and we would recommend them to anyone.
Installation was completed in 2 Days
Bath planet did an excellent job renovating one of my bathrooms, The job was completed in 2 days, as was promised. The workers were professional, respectful and tidy from beginning to end. Well done Bath Planet!
Bath Planet went the extra mile for us
There are not enough superlatives to express the praise this company deserves. The precise planning and preparation, thorough explanation, quality materials, expert craftsmanship, prompt scheduling and project completion and professional management are all exceptional features they demonstrate.
I have never seen anything like this in any other company.
What a pleasant surprise; they go the extra mile to please their customers. WOW!!!
There was an issue but Bath Planet fixed it
My bathroom project was completed over a year ago. I called to report a small leak under my sink and their Installer was sent out right away to assess the problem.
He found a loose connection and tightened it up. Because the leak was small and undetectable the flooring was saturated and had to be replaced. He returned the next day and replaced it with a new piece.
Their Installer was a top technician that others could take a lesson from. It was a pleasure to deal with such a reputable company.
Highly recommend Bath Planet
Over all we had a great experience with Bath Planet. The sales lady explained everything well.
The manager was excellent to work with. He did everything we asked. The installer and plumber were excellent. They were knowledgeable, worked good together.
They removed our old tub and put in a walk in shower. They covered all our flooring to keep the floor clean. They were very good about keeping it as clean as possible. They were very personable and professional.
We would recommend Bath Planet to others. Our shower turned out wonderful.
Our bathroom looks beautiful!
Bath Planet of Indianapolis’ installers were so courteous and friendly. They cleaned up the work site after every phase.
Work was completed in a timely manner. The salesman was not pushy. The management and crew worked with our schedule and unique circumstances.
I highly recommend using this company! Our bathroom looks beautiful!
Bath Planet of Indianapolis
My wife and I are very happy with our newly remodeled bathroom from Bath Planet of Indianapolis. The walk-in shower and the new flooring are beautiful.
We want to thank Ms. Katy in the front office for keeping us updated with our order and installing date and time. I would like to thank Mr. Mooney for the detail and layout of our new bathroom.
We also want to thank Mr.
Lee the installer for the great work on the installation and on how he treated our home and project as if it was his home. GREAT JOB BATH PLANET TEAM!
Bath Planet’s design process was very easy
Our bathrooms were recently renovated and we are beyond happy. From the day that the sales rep came to give us a quote, during the design process and the selection of products to the contractor tearing out both bathrooms, the whole process was seamless.
Gary Williams is a prince of a guy, so professional and precise.
We can't say enough about Bath Planet. Thank you for all you did for us.
Five Stars for Bath Planet
Five stars all around! Throughout the process our designer made sure our needs and wants were all met and we were happy with our new bathroom every step of the way.
What I appreciated most was their HONESTY, quality, and professionalism--which are rare to find all together. They worked with us on financing, which was such a blessing; we wouldn't have been able to get the bathroom fixed without that. They gave us a quote and kept it at that price, and didn't try to tack on any hidden fees or charges at the end. They did exactly what they promised they would, which we really appreciate (other companies have gotten into a "he-said she-said" argument with us before after making empty promises, so it means a lot when a company says something and then follows through!).
They set up a date to come fix the bathroom (were on time!) and completed the project within the 3 days they set. The two workers who did the demo and instillation were great and very polite. They also cleaned up after themselves which was professional and considerate.
We love our new bathroom and walk-in shower! Thank you Bath Planet!
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