Installation was completed in 2 Days

Bath planet did an excellent job renovating one of my bathrooms, The job was completed in 2 days, as was promised. The workers were professional, respectful and tidy from beginning to end. Well done Bath Planet!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1813062 Review #1813062 is a subjective opinion of poster.
Service
Bath Planet Installation

Bath Planet went the extra mile for us

There are not enough superlatives to express the praise this company deserves. The precise planning and preparation, thorough explanation, quality materials, expert craftsmanship, prompt scheduling and project completion and professional management are all exceptional features they demonstrate. I have never seen anything like this in any other company. What a pleasant surprise; they go the extra mile to please their customers. WOW!!!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1776690 Review #1776690 is a subjective opinion of poster.
Service
Bath Planet Customer Care

There was an issue but Bath Planet fixed it

My bathroom project was completed over a year ago. I called to report a small leak under my sink and their Installer was sent out right away to assess the problem. He found a loose connection and tightened it up. Because the leak was small and undetectable the flooring was saturated and had to be replaced. He returned the next day and replaced it with a new piece. Their Installer was a top technician that others could take a lesson from. It was a pleasure to deal with such a reputable company.
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1776691 Review #1776691 is a subjective opinion of poster.
Service
Bath Planet Installation

Highly recommend Bath Planet

Over all we had a great experience with Bath Planet. The sales lady explained everything well. The manager was excellent to work with. He did everything we asked. The installer and plumber were excellent. They were knowledgeable, worked good together. They removed our old tub and put in a walk in shower. They covered all our flooring to keep the floor clean. They were very good about keeping it as clean as possible. They were very personable and professional. We would recommend Bath Planet to others. Our shower turned out wonderful.
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1776692 Review #1776692 is a subjective opinion of poster.
Service
Bath Planet Customer Care

Our bathroom looks beautiful!

Bath Planet of Indianapolis’ installers were so courteous and friendly. They cleaned up the work site after every phase. Work was completed in a timely manner. The salesman was not pushy. The management and crew worked with our schedule and unique circumstances. I highly recommend using this company! Our bathroom looks beautiful!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1813074 Review #1813074 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Bath Planet of Indianapolis

My wife and I are very happy with our newly remodeled bathroom from Bath Planet of Indianapolis. The walk-in shower and the new flooring are beautiful. We want to thank Ms. Katy in the front office for keeping us updated with our order and installing date and time. I would like to thank Mr. Mooney for the detail and layout of our new bathroom. We also want to thank Mr. Lee the installer for the great work on the installation and on how he treated our home and project as if it was his home. GREAT JOB BATH PLANET TEAM!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1813076 Review #1813076 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Bath Planet Bathroom Remodeling

Bath Planet’s design process was very easy

Our bathrooms were recently renovated and we are beyond happy. From the day that the sales rep came to give us a quote, during the design process and the selection of products to the contractor tearing out both bathrooms, the whole process was seamless. Gary Williams is a prince of a guy, so professional and precise. We can't say enough about Bath Planet. Thank you for all you did for us.
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1700806 Review #1700806 is a subjective opinion of poster.
Service
Bath Planet Sales Representative
Bath Planet's reply to:

Information

Thank you for writing Bath Planet Corporate to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Erin in Customer Care for further assistance.
ID
#1682304 Review #1682304 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling

Am keeping all info to this situation. As it looks your person at BATH PLANET is not excatly on the up and up.

Looking into fraud and other borderline illegal practics by your agent. Any further questions please contact me, at 360 771 ****.

Or shadowdncr13@***.com. i am an

Latest Question

We are close to having a tub and shower installed. I asked Robert about under the installation .

My question is what do you use under the enclosure to prevent moisture build up. Please provide us with an answer before we have this installed. Thank you, Bobbi and Bob Ryan 2439 E. Hoover Avenue Orange, CA 92867 7**-**3-0923

Five Stars for Bath Planet

Five stars all around! Throughout the process our designer made sure our needs and wants were all met and we were happy with our new bathroom every step of the way. What I appreciated most was their HONESTY, quality, and professionalism--which are rare to find all together. They worked with us on financing, which was such a blessing; we wouldn't have been able to get the bathroom fixed without that. They gave us a quote and kept it at that price, and didn't try to tack on any hidden fees or charges at the end. They did exactly what they promised they would, which we really appreciate (other companies have gotten into a "he-said she-said" argument with us before after making empty promises, so it means a lot when a company says something and then follows through!). They set up a date to come fix the bathroom (were on time!) and completed the project within the 3 days they set. The two workers who did the demo and instillation were great and very polite. They also cleaned up after themselves which was professional and considerate. We love our new bathroom and walk-in shower! Thank you Bath Planet!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1700808 Review #1700808 is a subjective opinion of poster.
Service
Bath Planet Customer Care

Bath Planet left our house cleaner then they found it

We had a great experience with Bath Planet. The salesperson was straightforward and helpful. The job was scheduled for three days in October, but Bob and his crew finished it in two. We love our new tub and shower, and the rest of the installation went beautifully, without a hitch. They left the house cleaner when they then when they arrived. Thanks, Bath Planet!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1700807 Review #1700807 is a subjective opinion of poster.
Service
Bath Planet Installation

will use them again!

Excellent service, we have a shower installed just over a year ago and Bath Planet of Indianapolis really stands by their work. They came out just this week to check on the quality of the work done and it has really held up. Very responsive and willing to adjust to your needs, will use them again!
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1813077 Review #1813077 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Bath Planet St. Louis MO.

I am so pleased with our new bathroom. The process from beginning first, with your rep Greg, he explained in detail how our remodel would go. He was not high pressure and after having quotes from others who didn't have a clue we knew it was the right decision to choose Bath Planet. Second the installer Ron was so talented, careful, and respectful of our home. I am referring you to my coworker at the hospital. WELL DONE BATH PLANET.
View full review
Testimonial

Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1670694 Review #1670694 is a subjective opinion of poster.
Location
Saint Charles, Missouri
Service
Bath Planet Sales Representative
Bath Planet's reply to:

Walls dont match

Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Erin in Customer Care for further assistance.
ID
#1624960 Review #1624960 is a subjective opinion of poster.
Service
Bath Planet Bathroom Remodeling
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
New Reviewer
Bath Planet - Walls dont match
Bath Planet - Walls dont match

We had a shower installed an i ordered juparana granite an its perfect accept the wall with the shelving are so off totality dont match

Bath Planet's reply to:

No instruction with tub

We will soon be offering the beads through Liquid Accents. Until then, they can be purchased at Amazon. Use the link below:

https://www.amazon.com/inSPAration-Aromatherapy-Assortment-Walk-Canisters/dp/B01JIH4NEO/ref=mp_s_a_1_4?adgrpid=59712714407&gclid=EAIaIQobChMI9JWXmJnz4wIVjp-fCh11RQNtEAAYASAAEgJEGPD_BwE&hvadid=274690888035&hvdev=m&hvlocphy=9021483&hvnetw=g&hvpos=1t1&hvqmt=e&hvrand=10902156504665815379&hvtargid=aud-676677759524%3Akwd-133739402&hydadcr=7848_9886172&keywords=aromatherapy+beads&qid=1565264651&s=gateway&sr=8-4
ID
#1616166 Review #1616166 is a subjective opinion of poster.

where do you get the aroma therapy to add to walk in tub and what product got know paper work with tub

Bath Planet's reply to:

Have crack shower wall

Thank you for contacting Bath Planet Corporate and for providing your phone number. Our Customer Care Team will call you shortly.
ID
#1596716 Review #1596716 is a subjective opinion of poster.
Service
Bath Planet Shower Installation
Pros
  • Timely install
Cons
  • Shower wall cracked
Reason of review
Bad quality
Loss
$6000
Preferred solution
Let the company propose a solution
New Reviewer

Please call me! There is a crack developing in the corner of my new shower unit! Cathy 804-722-****