Reply by Bath Planet

Thank you for alerting us to your concerns. Our dealer let our Corporate Office know that they came back out on a service call and took care of these issues. We apologize that you weren't satisfied at the time, but we hope you are 100% satisfied now. Please contact Jenny Carstensen at our Corporate Office by calling 800-963-8827 if you have any further questions.
Author's
Lexington, Nebraska
1.1K views
1.0
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Warranty
3 comments

Installer kept saying he didn't know anything about the work that was to be done, just only what he wanted to do.Salesman talked 3 1/2 hrs about personal life, 1/2 hr about product.

Did not get the work done that salesman said wrote down. Facet not installed properly, leaked into new wall. No call back from bath planet. We were told installers would haul away the debris, and they told us they didn't do that, until I called the company.

Water valve shutoffs were to be installed,NOT, installer told me, after the wall was up, that he could but would be a mess, but we were still charged for the work.I doubt that Bath Planet will ever read this, but if someone else gets the info and prevents them from getting ripped off, then it be worth it!

Reason of review: Bad quality.

I didn't like: Did not get what we paid for.

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Comments

Anonymous
Lincoln, Nebraska, United States #971875

They did a horrible over priced job at my moms house wouldn't recommend to anyone!!

Anonymous
Omaha, Nebraska, United States #965260

Lol!Not the true story at all..

Homeowner wanted installer to haul away extra trash not related to bathroom install!

Yes their was a leak on a the tub facet. We were back the next day to service.

Homeowner thought posi temp valve was a shut off valve(not the same thing!!) we completed all work on contract just like with all 294 bath remodels last year, we r a A+ member with BBB.Unfortantly typical things we deal with when a homeowner just wants $ off contract.

Anonymous
to Anonymous Kellyville, Oklahoma, United States #971865

Then why post as anonymous

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