Reply by Bath Planet

Thank you for writing Bath Planet to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Unfortunately, your review came to us as “anonymous” without any of your contact information so we are unable to contact you to remedy this situation. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.

Had a shower enclosure put into my home about a year ago. They came out twice to repair a problem with water under the floor.

One year later there is still water under the floor and squishy. You would think that a company that sells a product like this would follow up on customer satisfaction. product. I actually love the shower wall design and it looks great.

Just that the floor sucks. I am really disappointed in the floor design.

Technician said that he had no idea how the water was getting in there. I would never recommend a bath planet

Product or Service Mentioned: Bath Planet Installation.

Reason of review: Bad quality.

Location: Yulee, Florida

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