We just had a tub to shower conversion. The installer who installed everything was very good, but the company is TERRIBLE.
The company sent a piece of the flooring that was both short and narrow, then they suggested to the installer that he should put it is sideways, he told them he wouldn't do it, it has a one way grain pattern. The shower surround has rounded edges on the oum tside, but they added an additional 2" cut edge piece beyond one edge"because there is a short wall there, we had to add it", looks sloppy with 2 cut edges instead of the rounded like the other side of shower. Also our brand new counter top has 3 spots on it and the area around it is rough like they tried to remove something they had spilled on it. We called the home office, they sent someone out and he told us that wasn't their problem as they did not provide the counter top.
Caulking around the edge of the floor molding isn't their job either. I threw him out of the house.
Product or Service Mentioned: Bath Planet Installation.
Reason of review: Order processing issue.