Bath Planet of Toledo, OH is trying to get a foot hold in the Detroit, MI area (Canton, MI location) and had a booth set up at a Birmingham, MI art fair. We listened to the salesman and asked to have someone com out and give an estimate.
We told they would be out the next day. Well, two hours before the appointment they called and asked if I was the homeowner and I said yes, my spouse and I were. He said they like to have both owners home for the estimate. I told them I could make decisions about materials myself.
They said okay and that they would see me in a few hours. An hour before they were to be at our house I received another call from some one else asking if I were the home owner again. He said they needed both of us there before they would come out for the estimate. I said we both didn't need to be home for an estimate and that if they were going to try and hard sell me I would just get another company to come out.
He hung up on me. having been a salesman, I found this to be very unprofessional. I have had many people give us estimates with only one of us at home.
My advice is to stay away from these guys.
Product or Service Mentioned: Bath Planet Remodeling.
Reason of review: Poor customer service.
Preferred solution: Take me off all contact lists.
I didn't like: Sales, Lack of communication.