shower bathroom job installation home tub sales experience house installers

Kudos to "Bath Planet" for a job well done!!

Reliable, dependable, friendly, hard working....there are not enough words to describe the great work this company did. They went above and beyond , making sure everything was done well and in a very timely manner. I had called and asked them if they could start the job asap, due to an emergency surgery....they were there the next day. They left the bathroom looking like new and in much better condition then when we first moved in. What service that was!!! Many thanks to Shelley, Tom, Jake, and Chris, at the Omaha location, for such wonderful customer service! I appreciate it more than I could ever say. Thank you all so very, very much!
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Bath Planet is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

#1352592 Review #1352592 is a subjective opinion of poster.
Reason of review
Good customer service
Bath Planet's reply to:

Estimate done, chose another company | Bath Planet review from Omaha, Nebraska

We apologize that it took longer than expected to get you a written quote. Every bath system we manufacture is custom made so it can take awhile to pick out all of the colors, designs, accessories, styles, and hardware. Our Design Consultant also has to take measurements of your existing tub or shower. We always offer customers who want to contract with us on the first visit an intial visit rewards program, where because they save us time and money to not have to make a second visit, we pass the savings onto the customer if they are ready to start their project. We apologize for it coming across as a hard pressure sales tactic.
#870924 Review #870924 is a subjective opinion of poster.
  • Variety of walls to choose from for shower
  • Long estimate
Reason of review
Pricing issue
  • Bath Planet Omaha

The literature and salesperson were smooth...but the appointment lasted forever and it was late at night. I felt like they tried to "close" the sale on the spot which made me really uncomfortable.

The estimate was a joke too...written down on a sticky note for $9500...definitely shop around. When I called them back and mentioned my other quotes they automatically dropped it $1000. I think they are shady so there's no way I would hire them. I live in the Midwest US so people typically get deals done on the hood of their truck but asking for 10 grand on a project I could do myself I felt was ludacris.

They kept pushing for a sale too but the dude didn't get a hint so I kicked him out of my house after 3 hours. Don't go with this company...

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Mailing Address:
1800 Industrial Drive
Libertyville, Illinois 60048
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