Bath Planet's reply to:
Bath Planet - New Homeowner
I just purchased a home that had recently underwent a bathroom upgrade with a new tub enclosure from Bath Planet.I was the first person to use the new shower/tub enclosure and within just a week noticed it wasn't draining right, the whole tub backing up with water.
I called a plumber and I guess the way that they installed the tub enclosure and fitted it was incorrect with the pipes. After that major fix, a month later I noticed the bottom of my tub seemed like water was filling between the liner covering and old tub. It was like showering on a water bed surface, moving and unstable. I called them and they came out ($50 service call fee each time) and had to do more work to fix it.
Just unhappy with the product - the previous owners spent nearly 9K to have this new bathroom done and I was the first person to use it and within a few weeks to a month all of these problems arose with it.Ridiculous that with a warranty (and it being brand new and just completed!) you still have to pay the service call fees on top of taking off a days work to fit their large window of service call time.
Reason of review: Bad quality.
Preferred solution: Price reduction.