I am a current customer. Ordered and put my deposit May 3 promised it would be completed by August.
Nope. It yet. Pan had to be redone. Okay I get that mistakes happen finally got install of 2 walls done 4 weeks later was told while waiting would be 5 days for the doors to be installed on the day of install I’m told oh no it will be 14 days or more.
And that full payment was expected. What!! Only half the work has been done!!! Not Happy it’s now August and have a shower outnod commission’for 14 days maybe more.
I text the project manager and he didn’t get back to me so the following Day I called and text again.
Finally he did call back saying he doesn’t like dealing with negative customers so that is why He didn’t call back. Well how would you feel pay nearly 10,000$ and only 1/2 shower is in my master bath
Product or Service Mentioned: Bath Planet Shower Replacement.