Reply by Bath Planet

We started this job at the beginning of May 2015 and finished on May 7th.
Thank you for contacting Bath Planet regarding your concerns. We apologize for the issue with the glass on your shower door. Our dealer has indicated that they ordered a new door and offered compensation for the time it took to order and ship a new one. We hope you are 100% satisfied.
Indio, California
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

The 2-3 day job took about 7 weeks to complete. They re-plumbed the shower and closed up the wall without doing a leak check. It leaked they had to open up the wall and repair it and repair the wall again. (they did a nice job on the wall in the closet).

They installed the shower glass backwards the non streak coating belonged on the inside not the outside as it was installed another week to repair that. The foot rest was not fastened properly and had to be redone, another week.

A few months later someone from the company called to ask about the install we told her what we said here, we were told someone would contact us they have not. So beware look to your local contractors and stay away from these guys poor quality work and way overpriced for what they did.

J.S. from Indio, CA

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: Price reduction.

Bath Planet Cons: Whole process.

  • Bath Planet California
Do You Have Something To Say ?
Write a review



I have not heard a word from Bath Planet,I am not surprised.


Blame Obama. Trump 2016.


Bath Planet Products and Services Reviews