Reply by Bath Planet Dec 01, 2016

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer during your installation. Our dealers pride themselves on providing the best customer service in the bath remodeling industry and we apologize that this wasn't your experience. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Jenny Carstensen for further assistance.
Washington, District Of Columbia

It has been 2+months and my mothers bathroom is still not done.Its a small bathroom!

Today they stood her up again. Bath Planet has bad customer service, they don't seem to care. We obviously not calling just because. They dont seem to be prepared with what they need for their projects.

My mom has lost alot of time at work in order to get her bathroom finished but instead Bath Planet has wasted her time an money.Its very frustrating and Bath Planet needs to do something about this before further actions are taken place.

Review about: Bathroom Remodel.

Review #627939 is a subjective opinion of a user.

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Customer service
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Reason of Review / Monetary Loss Poor customer service / Not specified
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