Bath Planet's reply to:
Bath Planet - Sales rep
First found this company on a promotion on living social.When we called to inquire about the promotion we were told that we couldn't have any answers or information about the product or service unless we had a consultation where a person would look at our bathroom and give us a quote...
well long story short right away i new the product wasn't for me when the man came, however he seemed friendly and was willing to hear him out. After a two hour "consolation" that turned into a presentation nothing to do with our bathroom... my fiancé and I realized we were suckers... we weren't getting a consultation on our bathroom rather a scam.
By the end of the night the man quoted us at almost 18 grand for just a shower! Mind you that was plastic not even trial or anything to brag about. After he was told this isn't for us he lowered the price, multiple times. We still patiently told him know that this was not what we thought we were sitting down for.
We did not realize we would have to make a decision that night to get that price... we had only begun or bathroom remodel options and we were not ready to do this just yet. He continued to pressure us and make us feel somewhat *** for not taking his offer. After kindly telling him know multiple times he then began to ask my fiancé and ignoring me as if my fiancé would say something different and maybe he could change his mind.
... hello no is no, at that point I started to get aggravated and told him that we were not doing this it was not a option. He continued to try and pressure us... I replied with you are pressuring us and I am asking you to leave now...
Sorry I had to kick the guy out however he was arrogant and a typical sales guy... wish i new what we were getting into before we invited him into our home...
Hope this is helpful for anyone thinking about checking this company out..and after reading other reviews im happy with our choice due to their lack there of customer satisfaction.
Review about: Bath Planet Remodeling.
Reason of review: Poor customer service.