Reply by Bath Planet

Thank you for writing Bath Planet Corporate to let us know about your concerns regarding the lack of communication from our dealer. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela Swart for further assistance.
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116 Bridgeport Ave, Milford, CT 06460, USA
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money
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I met with them for a quote. I left work to be there and met with Dylan.

I called 5 times and still cannot get a quote. They are terrible. I am going to another company. If they treat you this bad upfront, you cannot do business with them.

I now use Bath fitters. It was a complete waste of my time. Do not use them. There customer service is terrible.

Try to get different quotes from other companies.

I would never recommend this company or waste my time with them. If I read some of the reviews beforehand, I would have seen that other people have the same issue with them.

If a company cannot even get a quote to you, it speaks volumes about the company and this one was terrible. Even after speaking to one of the owners, they still didn't get back to me.

Review about: Bath Planet Customer Care.

Reason of review: Poor customer service.

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