Bath Planet's reply to:
Bath Planet - Waste of my time and money
We were told that the project would take 6-8 weeks from the time that we signed the contract.Well it took about 12 weeks and was a complete rip off.
There was very poor communication and every time that I called they had no clue what I was talking about. I told them that I wanted gray grout and somehow I ended up with white. I was told that after mopping a few times the true color will come out, yep its still white. The material is poor, the doors were put on wrong and the glass is impossible to clean.
Paid WAY too much money for a bathroom that I have spent more time trying to fix than was put into remodeling it.Will NEVER use bath planet or granite transformations again!!!!!!
Reason of review: Pricing issue.
Monetary Loss: $13000.
Preferred solution: Let the company propose a solution.
I didn't like: Lack of communication, Did not get what we paid for, Treated like a bother, Sales.