I have been rounds with American Home Improvements who represent Bath Planet here in Knoxville, Tn. I have to continuously call the office to get the work either done, completed or corrected.
I still do not have a serviceable shower and yet they want to tell me It just needs a coat of paint. I have exposed wallboard inside the shower area and gaps in the shower stall which will allow leaks. Our first shower was installled by Re-Bath and they were wonderful. I highly recommend them.
I have talked pictures of the shower and will post them on line for you to review. I noticed the previous complaints and subsequent lack of interest or concern but felt you should be aware your installers have blamed the delays on your company.
Product or Service Mentioned: Bath Planet Shower Installation.
Reason of review: Poor customer service.
Monetary Loss: $7000.
Preferred solution: Let the company propose a solution.
I didn't like: Treated like a bother, Being lied to, Poor quality.