Reply by Bath Planet

Thank you for writing Bath Planet to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 877-922-8475 and ask for Angela Swart for further assistance.
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Product or Service Quality

I have been rounds with American Home Improvements who represent Bath Planet here in Knoxville, Tn. I have to continuously call the office to get the work either done, completed or corrected.

I still do not have a serviceable shower and yet they want to tell me It just needs a coat of paint. I have exposed wallboard inside the shower area and gaps in the shower stall which will allow leaks. Our first shower was installled by Re-Bath and they were wonderful. I highly recommend them.

I have talked pictures of the shower and will post them on line for you to review. I noticed the previous complaints and subsequent lack of interest or concern but felt you should be aware your installers have blamed the delays on your company.

Product or Service Mentioned: Bath Planet Shower Installation.

Reason of review: Poor customer service.

Monetary Loss: $7000.

Preferred solution: Let the company propose a solution.

I didn't like: Treated like a bother, Being lied to, Poor quality.

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